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Customer Service Representative

3 months ago


Bristol, Bristol, United Kingdom CRA Group Ltd Full time

Things you need to know

  • These are
    permanent jobs
  • Our Full time working hours are 37.5 hours per week, Monday to Friday between 8am and 5pm
  • The starting salary is from £21,500
  • We are based next to
    Bristol Parkway, offering
    free and secure onsite parking or a short walk to local
    trains or buses

What will you be doing?

Benefits

  • We offer 23 days holiday (plus bank holidays), flexible working, and company pension
  • Our site has an onsite coffee shop & cafe bar, restaurant, local shops and a gym
  • There are kitchenettes areas throughout our site, and we offer free hot drinks from our machines
-
A passion for helping people and providing great service. This may have been gained through work in a call centre environment, retail, hospitality, travel, or other customer-focussed environments

  • A
    desire to learn. From day one, we will invest in your professional development by providing extensive
    group and
    personalised training that will assist with your growth as a firstclass Customer Service Representative.
  • People who are great at
    building rapport and explaining things over the phone:
  • Knowledge using Microsoft Office (eg word, excel) and a variety of computer systems

Who are Diligenta?
Diligenta's vision is to be acknowledged as the best platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. As a business, we drive a culture that is founded on positive change and development.