Outpatient Booking Officer Assistant
1 week ago
Job Title:
Outpatient Booking Officer Assistant
Trust Location:
Oxford University Hospitals NHS Foundation Trust
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Oxford University Hospitals NHS Foundation Trust is the place for you.
About the Trust
Oxford University Hospitals (OUH) is a world-renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK.
They became a Foundation Trust on 1 October 2015 and believe that this will enable them to work more effectively in partnership with their patients and their local community to provide high quality healthcare.
They provide a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation) medical education, training, and research.
What you'll be responsible for:
- Ensure accurate and comprehensive patient records and clinical details including outpatient referrals are added onto EPR in a timely manner, according to agreed standards, (the Trusts' Elective Access Policy and Data Quality).
- Book appointments on EPR as per Trust procedures in line with the Trusts Elective Access Policy and ensure all referrals are clinically triaged within 48 hours.
- To receive and make telephone calls and take appropriate action/discussion with appropriate staff maintaining a friendly, professional, and courteous manner at all times. These conversations can often be of a distressing nature.
- Maintaining filing system and other basic office duties
You'll learn the following whilst working at the trust:
- An in depth understanding of the roles and responsibilities involved in working within the NHS.
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.
You'll have the following skills/experience:
- Excellent diary maintenance scheduling skills
- Excellent communication skills both written and verbal
- Excellent understanding of medical terminology
- Previous NHS experience (desirable)
System knowledge
- EPR & Netcall knowledge (desirable)
Microsoft package knowledge
- Outlook, Word, Excel, and PowerPoint
As a member of NHS Professionals, you have fantastic benefits:
Competitive pay rates- work this week, get paid next week
- 24/7 365 days**:
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Multi locational:
- work across neighbouring Trusts
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Manage your shifts and timesheets on the go:
- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
Varied working options to suit your lifestyle:
- access to the Bank gives you options of ad hoc shifts or longer-term placements
Training and development opportunities:
- Keep up with the essentials and more
Build holiday allowance for every shift you work:
- your work life balance is important to us
Stakeholder pension scheme available:
- a flexible future for you and yours
Who are NHS Professionals?
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.
We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
NHS Professionals manage your data, please see our Privacy Notice on our website.
Job Types:
Full-time, Temporary contract
Salary:
£12.45 per hour
Schedule:
- Day shift
- Monday to Friday
Work Location:
In person
Reference ID: 64129
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