Scheduler
1 week ago
- Efficiently schedule Engineers to respond to Corrective and Preventative Maintenance calls
- Efficiently schedule accepted quoted works and revisits.
- Liaise with/schedule works for UK wide subcontractors.
- Obtain permits and supply Risk Assessment Method Statements (RAMS) where necessary.
- Record clear instructions for engineers according to the booking including notation of parts and agreed times.
- Record costings agreed with customers clearly in service management system.
- Analyse daily alarm activation and systems fault reports and book callouts accordingly.
- Communicate with engineers to ensure schedules are being followed and address any issues or delays.
- Collect telephone payments in conjunction with customer service calls, referring to database details of amounts due, liaising with accounts staff.
- Cover for other members of staff during absences and assist with the work of other teams
Skills:
- Ability to work as part as a team but also independently.
- Ability to work in a fastpaced environment and perform well under pressure.
- Proficiency in using Microsoft Office Suite, including Outlook, Word, Excel.
- Excellent organizational and time management abilities.
- Effective communication skills, both verbal and written.
- Attention to detail and strong administration skills.
- Ability to multitask work and meet deadlines.
- Knowledge of supply chain principles and processes.
Salary:
Up to £26,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Education:
- GCSE or equivalent (preferred)
Experience:
- Help desk: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
- DBS (preferred)
Work Location:
In person
Reference ID:
Scheduler
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