Credit Controller

2 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Cleveland Cable Co Ltd Full time
Cleveland Cable Company is the largest supplier of cables and cable accessories in the UK. Founded in 1978, we operate nine branches across the UK and Ireland supplying domestic and European markets.

In 2016, we launched Dubai-based Cleveland Cable Trading FZCO to supply markets in the Middle East and Africa, taking our business truly global.

Additionally, we own and operate Superlec Direct - an electrical wholesale, supplier and retail e-commerce website.

We are currently looking for a Credit Controller to join our expanding busy Credit Control Team in Middlesbrough.


The purpose of the job role is to be responsible for the day to day receivables management of a portfolio of "owned" customers, ensuring that insofar as possible payments are received in line with individual customer assigned payment terms.

Contact customers whose payments have fallen into default, securing prompt resolution and reinforcing future payment expectations.

Ensure that customer queries are promptly recorded and either acted upon or passed out for resolution, keeping the customer advised of progress with clear communications.

Maintain a detailed history of customer contact activity, promises and outcomes. Minimise bad debt exposure by promptly identifying and reporting detrimental changes in customer behaviours. Safeguard the transactional integrity of individual accounts whilst minimising levels of unallocated receipts.

Key Responsibilities (may include some or all of the following)

  • Contact customers whose payment is in default of agreed payment terms to obtain immediate payment of the full value, a committed payment date or valid reason for nonpayment
  • Monitor all promises of payment to ensure receipt and followup promptly with further contact as necessary
  • Clearly & promptly record all conversations and other correspondence on the customer account
  • Record full details of all disputes and forward for onward investigation and resolution as required. Escalate unresolved queries/GRF's etc as appropriate through Team Supervisor
  • Assist in the prompt and accurate selection, preparation and issue of 7Day letters. Escalating nonresponding customers for next appropriate actions
  • Contact customers to resolve instances of payments received without remittance advices, ensuring any verbally communicated allocations are clearly noted and recorded for internal purposes.
  • Remove barriers to nonpayment by reacting promptly and efficiently to requests for additional information and documentation
  • Liaise with appropriate parties to ensure any customer complex billing requirements are understood and correctly acted upon
  • Where appropriate, contact customers ahead of payment due dates to ensure all relevant invoices and other information/paperwork has been received
  • Contribute to the smooth running of the department and team by ensuring any problems or issues are brought to the attention of the Team Supervisor and Manager and offering suggestions and ideas for improvement
  • Assist in other areas as required Key Accountabilities
  • Performance against individual, team and departmental KPI and other targets
  • Prompt and accurate record keeping
  • The transactional integrity of specific sales ledger accounts, including the timely and accurate resolution of unallocated cash
  • The prompt identification and referral of credit risk issues
  • The prompt identification and referral of unresolved queries that are holding up payments
Key Skills / Attributes

  • Team player able to work independently and with others to achieve common goals and targets
  • Highly organised and able to prioritise workloads within a very busy and fastmoving environment
  • Strong customer service skills
  • Strong negotiating skills; able to speak confidently to people at all levels
  • Persuasive; able to achieve results by influencing the actions of others
  • Ability to meet deadlines without compromising accuracy
  • Computer literate good working knowledge of a variety of Microsoft products (Word, Excel, Outlook, Dynamics etc)
Salary is dependent on experience and negotiable.

Pay:
From £24,000.00 per year

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Yearly bonus

Experience:

Credit Control: 1 year (required)

Work Location:
In person
  • Credit Controller

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Page Personnel Full time

    New Temporary to Permanent Credit Control Position Immediate Start Available with Hybrid WorkingAbout Our Client:The Successful Applicant:Will have held a similar role previously.Have excellent written and verbal communication skills.Be either immediately available or able to start this role at short notice.Be confident with the duties listed above.What's on...


  • Middlesbrough, Middlesbrough, United Kingdom Paul Card Recruitment Full time

    Are you an experienced Credit Controller who understands risk? You may be a credit analyst looking for a more senior role where you can progress in time to higher management - in this role you definitely can. You'll know how to recommend and review a credit limit properly and any credit risk issues that may impact payment. You will be comfortable generating...


  • Middlesbrough, Middlesbrough, United Kingdom Flagstar Bank Full time

    Position Title Financial Assets Modeler Sr Location Ohio Corporate Office (Cleveland, OH) Job Summary JOB SUMMARYA Senior Financial Assets Modeler is responsible for the design, build and operation of compliant quantitative models and producing analytics for current expected credit loss ( CECL ), macroeconomic scenarios ( Stress Testing ), and portfolio (...

  • Billings Assistant

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Reed Accountancy Full time

    Are you an experienced Sales Ledger or Credit Control Specialist looking to join a highly reputable, well established and quickly expanding business?The role will suit someone from an accounting/credit control background, who likes to solve problems and is committed to providing a great customer service to our internal and external customers.This role...


  • Middlesbrough, Middlesbrough, United Kingdom Teesside University Full time

    Every member of our University is part of the inspiring, supportive, and caring community known as Team Teesside.What we offer you: A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3 and 5 years' service respectively, plus bank holidays Additional leave over the Christmas and New Year period during the Christmas closure...


  • Middlesbrough, Middlesbrough, United Kingdom Hays Business Support Full time

    Expanding their finance team further, they look to welcome an experienced Accountant on a permanent basis. Flexible on salary, with brilliant benefits, this is a great opportunity for a proactive individual in Teesside.Provide timely and accurate financial, cost, and management information.Ensure compliance with company policies and regulatory...


  • Middlesbrough, Middlesbrough, United Kingdom Si Recruitment Full time

    Are you looking to join a fast paced company in Middlesbrough?Do you have Credit Control experience?If so, an exciting position has become available for a full-time Invoicing Administrator/ Accounts Receivable to join a growing business.This role requires someone who is an advanced user of excel with an accounting/credit control background, who likes to...


  • Middlesbrough, Middlesbrough, United Kingdom Hays Business Support Full time

    I am recruiting for a well-known, reputable business in Middlesbrough. Expanding their finance team further, they look to welcome an experienced Accountant on a permanent basis. Flexible on salary, with brilliant benefits, this is a great opportunity for a proactive individual in Teesside.Key duties within the role:Provide timely and accurate financial,...

  • Accounts Assistant

    1 month ago


    Middlesbrough, Middlesbrough, United Kingdom Nigel Wright Group Full time

    The OpportunityNigel Wright are delighted to be recruiting for our client in Middlesbrough. This role is based at the clients location Monday - Friday. Full time hours, very flexible on start / finish times to flex around family life. The Role:Reporting into the Finance Director, this is an all encompassing role which could suit someone ideally looking to...

  • Finance Manager

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Imperial Workforce Full time

    FINANCE MANAGERLocation: MiddlesbroughSalary: Negotiable based on experienceShift / Working Hours: Full time, office hours, Monday to Friday (office based)RESPONSIBILITIES:General Management of Accounts:Purchase / sales ledger and all related responsibilitiesBank reconciliationCredit ControlEntry of all credit card and web sales onto data basePreparing...

  • Accountant

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Hays Specialist Recruitment Limited Full time

    I am recruiting for a well-known, reputable business in Middlesbrough. Expanding their finance team further, they look to welcome an experienced Accountant on a permanent basis. Flexible on salary, with brilliant benefits, this is a great opportunity for a proactive individual in Teesside. Key duties within the role:Provide timely and accurate financial,...

  • Accounts Assistant

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Nigel Wright Group Full time

    The OpportunityNigel Wright are delighted to be recruiting for our client in Middlesbrough. This role is based at the clients location Monday - Friday. Full time hours, very flexible on start / finish times to flex around family life. The Role:Reporting into the Finance Director, this is an all encompassing role which could suit someone ideally looking to...


  • Middlesbrough, Middlesbrough, United Kingdom Reed Accountancy Full time

    Do you want to join a forward thinking company with great employee benefits, a vibrant office space with an energetic team but relaxing lounge areas and other office perks?Key Duties and Responsibilities:Accounts Administration including bookkeeping duties, processing invoices, creating client accounts, taking payments, and managing credit control.Office...

  • Finance Opportunity

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Nigel Wright Group Full time

    The OpportunityWould you like to experience working with the North East's best brands and most valued businesses? Nigel Wright Recruitment are a values led recruitment agency with fantastic opportunities available to join our clients on Temporary contracts. Throughout the year, we work with clients in the North East who require support within Finance -...

  • Finance Opportunity

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Nigel Wright Group Full time

    The OpportunityWould you like to experience working with the North East's best brands and most valued businesses? Nigel Wright Recruitment are a values led recruitment agency with fantastic opportunities available to join our clients on Temporary contracts. Throughout the year, we work with clients in the North East who require support within Finance -...

  • Finance Administrator

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom AV Dawson Full time

    FINANCE ADMINISTRATORAre you looking to work for a growing company, offering a competitive salary and a comprehensive benefits package? AV Dawson is the place for youAV Dawson is a company who is dedicated in the promotion of health & well-being of its employees, offering a benefits package to match. This includes performance and loyalty bonuses, additional...


  • Middlesbrough, Middlesbrough, United Kingdom AV Dawson Full time

    Are you someone who is currently working as a Finance Business Accountant and ready to take on a new challenge?The key aspects of the role include:Acting as a Lead Accountant for business area. Building relationships with subsidiary managers to become the first point of contact for any financial matters. Review of Financial procedures of subsidiary...


  • Middlesbrough, Middlesbrough, United Kingdom Svitzer Marine Full time

    Finance Team Leader - UKSvitzer is a leading global towage and marine services provider listed on Nasdaq Copenhagen. Founded in 1833, Svitzer builds on almost 200 years of experience, and our powerful tugboats and experts in towage work tirelessly to keep goods flowing, businesses thriving, and communities connected. Today, Svitzer is a leading global port...

  • Property Inspector

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Sell UK Property Ltd Full time

    Job descriptionJob Title : Property InspectorPQE:1 years' experience in similar roleSalary: Negotiable upon experienceLocation: Middlesbrough, TS6 6XJHours: 8:30am to 5pmOur CompanyWho We AreWe are a Family owned group of Companies. As a Group we have been dealing with Property Management (both UK commercial and residential properties as well as Dubai...

  • Credit Controller

    3 weeks ago


    Middlesbrough, United Kingdom Sell UK Property Ltd Full time

    **Job description** **Job Title: Credit Controller** **PQE: 1 years’ experience in an administrative-type role** **Salary: Salary: £23,000** **Location: Middlesbrough, TS6 6XJ** **Hours: 8:30am to 5pm** **The Business** Our Company is part of a Group of Companies specialising in all aspects of property purchase & management. We have offices based...


  • Middlesbrough, United Kingdom Cleveland Cable Co Ltd Full time

    Cleveland Cable Company is the largest supplier of cables and cable accessories in the UK. Founded in 1978, we operate nine branches across the UK and Ireland supplying domestic and European markets. In 2016, we launched Dubai-based Cleveland Cable Trading FZCO to supply markets in the Middle East and Africa, taking our business truly global. Additionally,...

  • Credit Controller

    3 weeks ago


    Middlesbrough, United Kingdom Jackson Hogg Full time

    Jackson Hogg are delighted to be working with a company based in Middlesbrough on the appointment of a Credit Controller. **Credit Controller Job Description** - Contact customers whose payment is in default of agreed payment terms to obtain immediate payment of the full value, a committed payment date or valid reason for non-payment - Monitor all promises...

  • Credit Controller

    4 weeks ago


    Middlesbrough, United Kingdom Cleveland Cable Co Ltd Full time

    Cleveland Cable Company is the largest supplier of cables and cable accessories in the UK. Founded in 1978, we operate nine branches across the UK and Ireland supplying domestic and European markets. In 2016, we launched Dubai-based Cleveland Cable Trading FZCO to supply markets in the Middle East and Africa, taking our business truly global. Additionally,...

  • Credit Controller

    7 days ago


    Middlesbrough, United Kingdom Page Personnel Full time

    New Temporary to Permanent Credit Control Position - Immediate Start Available with Hybrid Working **About Our Client**: **The Successful Applicant**: Will have held a similar role previously. Have excellent written and verbal communication skills. Be either immediately available or able to start this role at short notice. Be confident with the duties...


  • Middlesbrough, United Kingdom Jackson Hogg Ltd Full time

    Job description I am delighted to be working on the appointment of a Junior Credit Controller on a temp to perm basis for large client based in Middlesbrough. Job Overview: The client is looking for a Credit Control Administrator/ Jnr Credit Controller to join an expanding, busy Credit Control Team. To provide timely and accurate administrative support to...


  • Middlesbrough, United Kingdom Jackson Hogg Ltd Full time

    Job descriptionI am delighted to be working on the appointment of a Junior Credit Controller on a temp to perm basis for large client based in Middlesbrough.Job Overview:The client is looking for a Credit Control Administrator/ Jnr Credit Controller to join an expanding, busy Credit Control Team.To provide timely and accurate administrative support to the...

  • Credit Controller

    2 weeks ago


    Middlesbrough, United Kingdom Regional Recruitment Services Full time

    We are currently looking for a Credit Controller to join our expanding busy Credit Control Team in Middlesbrough. The purpose of the job role is to be responsible for the day to day receivables management of a portfolio of "owned" customers, ensuring that insofar as possible payments are received in line with individual customer assigned payment terms....

  • Credit Controller

    1 week ago


    Middlesbrough, United Kingdom Regional Recruitment Services Full time

    We are currently looking for a Credit Controller to join our expanding busy Credit Control Team in Middlesbrough.The purpose of the job role is to be responsible for the day to day receivables management of a portfolio of "owned" customers, ensuring that insofar as possible payments are received in line with individual customer assigned payment terms....


  • Middlesbrough, United Kingdom Greencroft Milk Supplies Full time

    Contract : Full Time, Permanent following completion of a successful probationary period Overview We are currently recruiting for an experienced Sales Administrator/Credit Controller to join our sales and finance team based in Middlesbrough working for a well-established family business. Supporting the sales and finance teams, this is a diverse role which...


  • Middlesbrough, United Kingdom Greencroft Milk Supplies Full time

    Contract : Full Time, Permanent following completion of a successful probationary period Overview We are currently recruiting for an experienced Sales Administrator/Credit Controller to join our sales and finance team based in Middlesbrough working for a well-established family business. Supporting the sales and finance teams, this is a diverse role which...


  • Middlesbrough, United Kingdom Greencroft Milk Supplies Full time

    Contract : Full Time, Permanent following completion of a successful probationary periodOverviewWe are currently recruiting for an experienced Sales Administrator/Credit Controller to join our sales and finance team based in Middlesbrough working for a well-established family business. Supporting the sales and finance teams, this is a diverse role which...


  • Middlesbrough, United Kingdom Jackson Hogg Full time

    Jackson Hogg are delighted to be working with a solicitors based in Middlesbrough on the appointment of a Part Time Credit Controller. **Job Summary** **Qualifications & Requirements** - IT skills including Microsoft, Excel - Strong numeracy skills - Strong organisational skills - Strong interpersonal skills - Time Management - Confidence and...


  • Middlesbrough, United Kingdom Paul Card Recruitment Ltd Full time

    Are you an experienced Credit Controller who understands risk? Are you looking to develop your career to the next stage and manage people or maybe you already do but you're looking for a new challenge with new company who have exceeded expectations of profits for a third year running.....please continue to read about this job! You may be a credit...


  • Middlesbrough, United Kingdom Paul Card Recruitment Ltd Full time €35,000

    Are you an experienced Credit Controller who understands risk? For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Are you looking to develop your career to the next stage and manage people or maybe you already do but you're looking for a new challenge with new company who have exceeded...


  • Middlesbrough, United Kingdom Paul Card Recruitment Ltd Full time €35,000

    Are you an experienced Credit Controller who understands risk? For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Are you looking to develop your career to the next stage and manage people or maybe you already do but you're looking for a new challenge with new company who have exceeded...


  • Middlesbrough, United Kingdom Paul Card Recruitment Ltd Full time

    Are you an experienced Credit Controller who understands risk? Are you looking to develop your career to the next stage and manage people or maybe you already do but you're looking for a new challenge with new company who have exceeded expectations of profits for a third year running.....please continue to read about this job! You may be a credit...


  • Middlesbrough, United Kingdom Paul Card Recruitment Ltd Full time

    Are you an experienced Credit Controller who understands risk? Are you looking to develop your career to the next stage and manage people or maybe you already do but you're looking for a new challenge with new company who have exceeded expectations of profits for a third year running.....please continue to read about this job! You may be a credit...


  • Middlesbrough, United Kingdom Paul Card Recruitment Ltd Full time

    Are you an experienced Credit Controller who understands risk? Are you looking to develop your career to the next stage and manage people or maybe you already do but you're looking for a new challenge with new company who have exceeded expectations of profits for a third year running.....please continue to read about this job! You may be a credit analyst...


  • Middlesbrough, United Kingdom Paul Card Recruitment Ltd Full time

    Are you an experienced Credit Controller who understands risk? Are you looking to develop your career to the next stage and manage people or maybe you already do but you're looking for a new challenge with new company who have exceeded expectations of profits for a third year running.....please continue to read about this job! You may be a credit analyst...