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Business Travel Consultant

3 months ago

Colchester, Essex, United Kingdom Inntel Ltd Full time
Job Advert

Inntel has grown from a small family business to become the UK's largest independent meetings and travel management company. We've been selecting venues, managing events and arranging business travel and accommodation for our clients for almost 40 years. But our culture has remained the same. We are a people-first company that prioritises the wellbeing of our teams above everything else.

Company Benefits

  • Flexible Working
  • Employer paid Health Cash Plan
  • Generous annual leave allowance, increasing with length of service
  • Extra time off to volunteer
  • Lifestyle savings through our partner Vivup
  • Salary sacrifice schemes
  • Interestfree loans
  • Professional training and development through the Skills Council and apprenticeship programme
  • Employee assistance programme
  • Mental health training for all employees
  • Reward and recognition schemes
  • Menopause policy in place
  • Regular social events


The main objective of the role is to deliver an innovative and efficient hotel and travel booking service to our clients including accommodation, low cost airline bookings, rail, car hire and ancillary services.

You will be expected to find the best options for our clients and produce an attractive and commercially viable proposal.

Once the client has made their choice, to book the required service in the relevant booking system and to confirm and finalise the booking.


What we are looking for:

  • An energetic, positive and enthusiastic approach
  • A quick learner with exceptional eye for detail
  • Able to follow set processes but also to use own initiative when required
  • An independent worker with creative solution finding skills
  • Ability to build strong client relationships
  • Commercial awareness
  • Excellent telephone manner
  • Sabre trained would be fantastic but not a necessity

Must Haves:

  • A genuine interest in the travel and hospitality industries a background in hospitality or agency is welcomed but not necessary
  • Good understanding of MS Office and ability to learn to use our proprietary software quickly
  • A strong team player
  • Most importantly, a willingness to learn and to provide an excellent service to our clients
  • This position is Full-Time 40 hours per week, over 5 days Monday-Saturday. There is the requirement to work only 1 Saturday per month, and 2 Emergency Assistance Service (EAS) shifts per month on a rota basis as required once fully trained.
  • The initial training and probation period (usually 3 months) will be fully based at our office in Essex. Following this, we offer the opportunity of hybrid working.
A retainer payment applies for all Emergency Assistance Service shifts worked.

Ready to apply? Please submit your CV highlighting any relevant experience to be considered for this position.

We look forward to hearing from you