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Client Services
3 months ago
A successful UK wide business is offering a superb opportunity for an Operations/Client Services Assistant to join one of their business centres based in Reading.
This role will work with the wider team to support the day-to-day centre operations, lookingafter the building facilities, and acting on any queries from clients in a polite, timely, and efficient manner.
We're looking for:
Responsibilities will involve:
- Assisting in the running of the business centre, delivering high standards of customer service
- Being the interface with clients to establish needs in an efficient and professional manner
- Assisting the Operations Director in ensuring that the centre complies with audit requirements
- Ensuring that the presentation of the centre is compliant with the company's standards
- Greet, assist, and direct business centre clients and their visitors
- Positively assist with the management of client moveins and departures
- Raising purchase orders and organising and tracking orders for consumables
- Allocating supplier invoices against purchase orders
- Assisting the Operations Director with IT/Telecoms management and the monthend telecoms billing
- Ensuing all meeting room bookings, catering items and adhoc services are captured for monthend invoicing
- Conducting viewings in the centre
- Identifying, and helping to implement local marketing initiatives.
