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Porter

4 months ago

Hounslow, Greater London, United Kingdom Mitie Full time

Company name:
Mitie Technical Services

Job Title:
Porter
***
Reporting to (position) Terminal Manager

Our values and behaviours


An individual's belief in our values and behaviours is as important as their technical and/or professional know how which is why our Job Descriptions are written with these in mind.


Job objectives and responsibilities
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To carry out the Portarage in all areas of the Heathrow campus
:

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To understand and complete all work related documentation accurately and on time
:

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To understand and comply with company ethics, policies and procedures
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To carry out work in a safe and diligent manner
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To comply with all Health and Safety policies and procedures:

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To attend and fully participate in training and appraisal activities as required
:

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To assist with the wider Logistics with service delivery to customers in line with capabilities as and when required.

Main duties
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To work a 42.5 hour, five day week to agreed hours, but flexible to work hours fitting the business needs
:

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Liaise with the Terminal Maanger on a day-to-day basis
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To undertake driving tasks across the Heathrow Campus
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To assist with movement of items around the Heathrow Campus
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Undertake disposal of furniture, and other unwanted items
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To be available to work different shifts if and when required to fit in with the business needs.
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To carry out office moves as & when required.
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General clerical duties relating to reporting and Health and Saftey:

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To assist & support the wider Mitie team as & when required
:

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Observe local security measures in accordance with the client's policies
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To carry out daily checks on various on site items & recording the findings.
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To carry out minor repairs to onsite assets such as chairs & tensator barriers (training & tools provided).
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Be willing to have regular DBS checks if required.

Person Specification
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Literate
:

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Numerate
:

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Physically fit and able to lift moderate to heavy loads due to the nature of the position
:

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Good communication skills, both verbal and written
:

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Excellent customer service skills
:

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Flexibility in hours.
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Basic computer literacy.
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Works well in a team
:

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Ability to work well under own supervision:

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Promotes a 'can do' and continuous improvement approach and attitude:

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Flexible approach to work:

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Embraces change:

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Well presented and observes appropriate business dress code (uniform provided):

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Acts at all times with a high level of honesty, integrity, loyalty and respect
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Previous experience in a porterage environment is desirable but not essential
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Ability to drive is essential (must be over 21 and have a clean licence)
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DBS checks will be undertaken on employment

Working within the Mitie values and behaviours

People Mitie is a people business. It's our people, and their drive to do their jobs to the best of their ability that makes us different.

Trustworthy

  • We do what we say we will

How we behave

  • We treat all colleagues with respect
  • We challenge people when they don't do the right thing
  • We welcome advice from anyone that might improve what we do
  • We are open and honest
  • We think safety and always follow rules for safe working

Helpful

  • We go out of our way to make a difference

How we behave

  • We work with each other to achieve the best for clients and for Mitie
  • We share information to help colleagues succeed
  • We build great relationships
  • Our first response to requests will always be positive
  • We look out for each other, never walking by unsafe actions or situations

Inspiring

  • We help others to be the best they can be

How we behave

  • We support and encourage each other to develop
  • We lead by example
  • We set clear expectations
  • We listen to and learn from others
  • We learn from mistakes and incidents to prevent recurrence

Passion_ _**Take our people, add their passion, and you get something really special.

Spirited

  • We give it everything we've got

How we behave

  • We do good things for each other, the environment and the community
  • We appreciate diversity and encourage it
  • We demonstrate team spirit
  • We are committed to doing things better and setting new standards in all that we do
  • We take pride in what we do and have fun doing it
  • We celebrate success and say thank you

Fresh thinking **We want our people to find inspiration from skill development and career progression, and enjoy respect and recognition for a job well done.

Pioneering -
_ _
We do things that excite and amaze

How we behave

  • We bring new ideas to the way we do things
  • We are willing to try new things
  • We encourage and support innovation
  • We consider things from other peoples' points of view
  • We embrace new thinking and technologies
  • We build healt