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Temporary Housing Options

3 months ago

London, Greater London, United Kingdom Triumph Consultants Ltd Full time

What's involved with this role:

Temporary Housing Options & Opportunities Advisor (PT)

Reference no:
Camden RQ885679

Pay Rate:
£16.75

per hour PAYE

Role Length:
This opening assignment is for 1 month until further notice

Office-based role.

A Housing Options/Opportunities Officer is needed to provide tailored advice to customers of the homelessness prevention service on a range of options and opportunities including housing, tenancy sustainment, tenancy rights and security of tenure, protection from eviction, wellbeing, welfare benefits and debt
 Key responsibilities:

  • Provide specialist advice and tenancy sustainment casework to a range of residents including, mainly private sector households, households who are threatened with homelessness, households, or individuals, threatened with illegal eviction households in insecure accommodation, young people and families within families.
  • Respond effectively to, prevent homelessness through advice, negotiation, mediation, or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers.
  • Be responsible for managing a caseload, maintaining accurate, detailed casework records, excellent spread sheet and excel skills, identifying priorities and meeting individual and service performance targets.
  • Excel with innovative approaches to homelessness prevention. You will be involved in tenancy sustainment, tenancy relation (Protection from Eviction Act 1977) preventing and assessing homelessness in line with the Housing Act 1996, Part VII (as amended by the Homelessness Act 2002 and the Localism Act 2012).
  • Meeting challenging targets for homelessness prevention through provision of firstclass housing advice and tenancy sustainment and security of tenure advice and widest range of housing options.
  • Ensure through casework with applicants and landlords/agents and along with external organisations that tenancies set up via the PRS access schemes are sustainable.
  • Make complex legal decisions and difficult disputes therefore need to have good investigative skills to extract required information.
  • Prevent homelessness at an early stage and prevent illegal evictions and breach of quiet enjoyment to help people to avoid needing temporary accommodation and ensure where possible hey remain in their accommodation.

"Role Requirements" - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: Experience, Skills, Knowledge / Technical skills:

  • Previous experience in a similar role.
  • Previous use of spreadsheets.
  • Experience of collating data.
  • Good organisation skills.
  • Excellent negotiation, customer care and IT skills.
  • An adaptable and resilient personality
  • Able to thrive under pressure.
  • Able to go the extra mile to achieve outstanding results.

_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF._

_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._

Other "Essential Requirements" - Please check to ensure that your CV addresses the following items:


  • Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  • Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  • Your availability to work either immediately, or at short notice.
  • Please refer to the Role Requirements section above your CV must address the requirements listed.

Other preferable/desirable details to include on your CV, if applicable:

  • Any local authority/public sector experience
  • Any relevant qualifications held or being studied for.

Job Ref:
Camden RQ885679

Anticipated Length of Assignment:

Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.