![Morgan Sindall Property Services](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
1 month ago
We looking to recruit a Customer Service Advisor to join our Waltham Forest Contract based from our Osprey House Office (E4 8TD)
About the Role
Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements (SLAs) are met and no false promises are given.
You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.
Where appropriate, you'll help residents to self-solve simple and low risk issues, and where an appointment is required, you'll work to ensure that it is offered in line with contractual SLAs, the customers preferences and operational constraints.
About YouCandidates will have the following:
Social Housing and Repair and Maintenance background.
Proven experience in scheduling/planning Disrepairs, Voids, or Complex works.
Competent in communicating with direct operatives, subcontractors, and residents.
Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
Planning knowledge of what works can be sequenced or can be undertaken concurrently.
Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
Good level of written English
Good computer skills
Good project management skills
Good communication skills e.g. ability to communicate with different stakeholders at different levels
Passionate about service delivery and customer satisfaction.
Benefits
26 Days Holiday & Bank Hols
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Eye Care Vouchers
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve.
Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnelPlease refer to full job description upon completing your application.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates
We have other current jobs related to this field that you can find below
-
Customer Service Advisor
2 months ago
London, United Kingdom Service Care Solutions Full timeJob title: Customer Service Advisor Location: London (Hammersmith) Contract Type: Temp Salary: £21.48 umbrella p/hOur client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. The successful candidate will be responsible for providing exceptional customer service to clients and...
-
Customer Service Assistant
1 month ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Service Assistant
2 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Service Advisor
1 month ago
London, United Kingdom Service Care Solutions - Housing Full timeJob title: Customer Service AdvisorLocation: London (Hammersmith)Contract Type: TempSalary: £21.48 umbrella p/hOur client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. The successful candidate will be responsible for providing exceptional customer service to clients and customers,...
-
Customer Service Advisor
6 days ago
London, United Kingdom Service Care Full time**Job Title**: Customer Service Advisor **Location**: London, Hackney E8 **Contract Type**: Ongoing temporary **Weekly Hours**: 35 Hours per week **Start Date**: ASAP Our client is looking for an experienced Customer Service Officer to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt...
-
Customer Service Advisor
3 months ago
Broad Green, Greater London, United Kingdom ARC Recruits Full timeBodyshop Customer Service AdvisorTalented and efficient Customer Advisor to join this leading team. Dealing with customer enquiries and reception in a polite, efficient manner within a well-established accident repair centre.Responsibilities of a Bodyshop Customer Service AdvisorWork efficiently in a fast-paced accident repair centreDealing with customer...
-
Customer Service Advisor
5 days ago
Greater London, United Kingdom The Hyde Group Full timeExciting Temp-to-Perm Career Opportunity at Hyde! Customer Service AdvisorSalary £25,000Are you a recent graduate or fresh out of college, wondering what path to take next? If you possess exceptional customer service skills, a fantastic telephone manner, and a drive to excel, Hyde invites you to join us as a Customer Service Advisor.This is a fantastic...
-
Customer Service Advisor
5 days ago
Greater London, United Kingdom The Hyde Group Full time🌟 Exciting Temp-to-Perm Career Opportunity at Hyde! 🌟Customer Service AdvisorSalary £25,000Are you a recent graduate or fresh out of college, wondering what path to take next? If you possess exceptional customer service skills, a fantastic telephone manner, and a drive to excel, Hyde invites you to join us as a Customer Service Advisor.This is a...
-
Customer Service Advisor
4 days ago
Greater London, United Kingdom The Hyde Group Full time🌟 Exciting Temp-to-Perm Career Opportunity at Hyde! 🌟Customer Service AdvisorSalary £25,000Are you a recent graduate or fresh out of college, wondering what path to take next? If you possess exceptional customer service skills, a fantastic telephone manner, and a drive to excel, Hyde invites you to join us as a Customer Service Advisor.This is a...
-
Customer Service Advisor
3 weeks ago
Larkhall, Greater London, United Kingdom Candidate Source Full timeWe are a successful and well-established e-commerce business selling sports, fitness, healthcare and safety products is looking for an office -based Customer Service Advisor to join their online team in Clapham, London. The role is office based in Clapham, Central London. Along with a salary of up to £30,010.50 per annum, you will also receive 28 days...
-
Customer Service Advisor
3 weeks ago
Larkhall, Greater London, United Kingdom Candidate Source Full timeWe are a successful and well-established e-commerce business selling sports, fitness, healthcare and safety products is looking for an office -based Customer Service Advisor to join their online team in Clapham, London.The role is office based in Clapham, Central London.Along with a salary of up to £30,010.50 per annum, you will also receive 28 days of...
-
Customer Service Advisor
2 months ago
Greater London, United Kingdom Pertemps Network Group Full time**Job Description**: My client is recruiting for a Customer Service Advisor to join them on a permanent basis. You will be a confident communicator both on the on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you. **Key...
-
Customer Service Advisor
4 weeks ago
London, United Kingdom Holt Recruitment Ltd Full timeBodyshop Advisor / Customer Service Advisor:Up to £28,000 per annumMon-Fri 8am-5pmPermanent RoleI am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the New Malden area.Key Responsibilities as a Bodyshop Advisor / Customer Service...
-
Advisor services
2 months ago
London, United Kingdom Nexus Jobs Limited Full time €25,000 - €30,000Customer Services Advisor - French Speaking Customer Services Advisor - French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The...
-
Customer Service Advisor
2 months ago
London, United Kingdom NFP People Limited Full timeCustomer Service Advisor We are looking for an experienced Customer Service Advisor to join a team at an organisation making a real difference to women's lives. Position: Customer Service Advisor Location: Wood Lane, London / Hybrid Hours: 1 full time 35 hours per week, x 1 part-time variable Contract: Permanent **Salary**: £26,425 per annum About...
-
Customer Service Advisor
2 months ago
Greater Manchester, United Kingdom Interaction Recruitment Full time**£10.42 per hour (increasing to £11.25 after successful 12 week probation)** **Must be fully flexible Monday to Sunday 6am-11.30pm** **35 hours per week with optional overtime (please note there will be 4 weeks of paid training at 35 hours per week - this will be during the daytime)** **Based in Manchester (Media City)** We are currently recruiting...
-
Customer Service Advisor
3 weeks ago
Greater Bristol Area, United Kingdom playced Full timeWe’re hiring for a Customer Service Advisor to join a team of 9, in Bristol. On offer is a basic salary up to £28,000 per annum, no shifts or weekend work, Monday – Friday, 9am – 5pm only and free onsite parking. Ideally, they need somebody that has good experience within telephone-based customer service, is an excellent problem solver and enjoys...
-
Customer Service Advisor
2 weeks ago
Greater Bristol Area, United Kingdom playced Full timeWe’re hiring for a Customer Service Advisor to join a team of 9, in Bristol. On offer is a basic salary up to £28,000 per annum, no shifts or weekend work, Monday – Friday, 9am – 5pm only and free onsite parking. Ideally, they need somebody that has good experience within telephone-based customer service, is an excellent problem solver and enjoys...
-
Customer Service Advisor
2 months ago
London, United Kingdom Black & White Full time197 - London - Permanent - £29,000 - £31,000 Ever wanted to work for a business that puts its people first when it comes to their development? Our rapidly growing client is looking to bring in an experienced Customer Service Advisor to take on a highly rewarding role speaking with existing customers. If the above sounds like you read on! If you are not,...
-
Customer Service Advisor
2 months ago
London, United Kingdom Residential Management Group Full timeCustomer Service Advisor - Full Time Permanent - 37.5 hours **Salary**: £23,000 Monday - Friday 9am to 5.30pm Location: Westminster, London, SW1P 1AF (This role is fully office based) RMG are an industry leader within the Property Management sector and we are now looking for enthusiastic Customer Service Advisors to join our customer service team in the...