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Customer Service Advisor

3 months ago

Greater Bristol Area, United Kingdom playced Full time

We’re hiring for a Customer Service Advisor to join a team of 9, in Bristol. On offer is a basic salary up to £28,000 per annum, no shifts or weekend work, Monday – Friday, 9am – 5pm only and free onsite parking. Ideally, they need somebody that has good experience within telephone-based customer service, is an excellent problem solver and enjoys speaking to new people.


The role of Customer Service Advisor involves:


• Dealing with all incoming queries from clients.

• Assisting with any issues and liaising with the correct team to resolve them.

• Upselling additional products or services that suit their needs.

• Processing of new orders or any changes that need to be made.

• Managing initial pricing or invoicing queries.

• Keeping a professional and warming phone manner at all times.


For the Customer Service Advisor role, you need:


• Previous experience in an office-based/telephone-based CS role.

• An outgoing, confident and understanding personality.

• Ability to work well within a busy environment and enjoys a varied role.


As the Customer Service Advisor, you’ll get:


⭐ Basic salary up to £28,000 per annum.

⭐ Onsite free parking.

⭐ Early finishes on a Friday.

⭐ Opportunity to progress your role long-term.

⭐ Summer and Christmas team get togethers.

⭐ Casual office vibe – not corporate



Please apply below or send your CV to sm@re-viva.co.uk.