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Customer Service Advisor
3 months ago
Exciting Temp-to-Perm Career Opportunity at Hyde
Customer Service Advisor
Salary £25,000
Are you a recent graduate or fresh out of college, wondering what path to take next? If you possess exceptional customer service skills, a fantastic telephone manner, and a drive to excel, Hyde invites you to join us as a Customer Service Advisor.
This is a fantastic opportunity for those looking to embark on a career in housing, as you will gain comprehensive knowledge of all aspects of Hyde.
Are you passionate about making a difference through your work?
Hyde, a leading housing provider with a strong social purpose, is looking for individuals who are eager to start a meaningful career in housing.
Join us and be part of a team dedicated to making a positive impact in our communities
Why Choose Hyde?
We are a regulated, not for profit housing provider with a turnover of £360m and strong balance sheet, with £11bn of property assets and publicly traded debt. We have a super inclusive culture and are an Investor in People Gold employer. We don’t just own homes, we also build 1000 homes a year and are one of the largest developers of affordable housing in London and the South.
Our commitment to social purpose is at the heart of everything we do, and we believe that a thriving community starts with a strong foundation in finance. That’s where you come in
What does a Customer Service Advisor at Hyde do?
- Provide Outstanding Customer Service: Engage with existing customers over the phone and via email, demonstrating attention to detail, quick learning ability, and a positive attitude.
- Efficiently Manage High Call Volumes: Thrive in our dynamic contact centre environment, meeting and exceeding performance KPIs and targets.
- Collaborate in a Team: Embrace teamwork, supporting one another to achieve team goals and objectives.
The Recruitment Process is Simple:
- Complete a quick online assessment.
- Attend a 15-minute teams interview.
- Begin work immediately on the following Monday.
To transition to a permanent role, you'll need to excel at providing excellent customer service, maintain a positive attitude, and be punctual. This role offers a fantastic opportunity for those looking to kickstart a career in housing. You will need to be in the office 3-4 days a week.
Diversity and inclusion are integral to Hyde. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
