Lettings Administrator

1 week ago


Worthing, West Sussex, United Kingdom Worthing Homes Limited Full time

Lettings Administrator
£25,965 per annum pro rata (12 month fixed-term contract)

18.5 hours per week to be worked over 4/5 days (must cover Monday and Friday)


Do you have a strong administration background? We are seeking a highly organised and detail-oriented Lettings Administrator to join our team on a fixed term basis.

As Lettings Administrator, you will play a crucial role in supporting the Lettings team to deliver our high-quality customer focussed lettings service.


If you have proven administration experience in a customer service delivery role, have excellent communication skills and enjoy working in a fast-paced environment then this is a fantastic opportunity.

You'll get to use your administrative and organisational skills to deliver a first-class service to our customers, enhance our processes and contribute to the overall effectiveness of our team's operations.


Your main responsibilities will include:

  • Supporting the Lettings Team by assisting with pre and post tenancy work
  • Creating legal documents and compilation of statutory information for lettings packs
  • Using the British Gas portal to ensure readings are submitted in line with contractual obligations.
  • Supporting the Void Technical Officer by raising works orders to contractors
  • Assisting with maintaining records with our Social Housing Regulators
  • Accurately updating records and maintaining inhouse systems
  • Collecting and compiling data to support the expansion and development new services.
  • General Lettings administration

About You:

  • You will have strong verbal and written communication skills and be comfortable dealing with a variety of audiences
  • You will have demonstrable experience of planning and prioritising a complex workload, to meet deadlines and support the wider team
  • You will have strong organisational skills with the ability to work independently and manage your own workload.
  • You will be able to demonstrate strong numeracy and literacy skills with keen attention to detail
  • You will have at least 2 years office administration experience with a high level of understanding of IT, especially Microsoft 365

Why work for us?
We offer a competitive benefits package and the option to work flexibly:

  • Hybrid working with a mix of home working and time in our Worthing office
  • 29 days' annual holiday plus bank holidays
  • 4% employer pension contribution (matched up to 6%)
  • A great flexible working environment, with a range of family friendly policies
  • Access to a wide range of discounts and cash back offers, including gym discounts

Closing date: 26 March 2024. Interviews will be held on 27th and 28th March at Davison House, Worthing.

  • We are an inclusive organisation and value each individual's unique contribution, irrespective of race, ethnic origin, religion, age, gender, disability, sexual orientation or social background._

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