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Business Travel Consultant
3 months ago
Are you a business travel consultant tired, of the constant transactional phone services? Do you want to be able to build relationships with your clients as well as develop your own skills in business travel? Our client is a well-established travel company who is looking for someone able use their own initiative and a great team player to join as a Business Travel Consultant within their Leeds based office (hybrid working available, part-home based part-office). Working on multiple accounts, you'll be used to delivering 1st class customer service with strong GDS knowledge and looking after all the client's needs from beginning to end Salary is dependent on experience. You will be working in a small friendly team environment for an independent travel management company.
JOB DESCRIPTION:_ Managing own group flight accounts_ Responding to flight enquiries and quoting fares by using Sabre GDS or other related airline systems and websites_ Managing own workload, attention to detail, being proactive and responsible for high level group travel events with large passenger numbers_ Confirming Sabre GDS and airline group reservations along with ad-hoc flights and aircraft charters_ Ticket issue for groups and ad hoc flights_ General GDS management: Flight amends, exchanges, refunds, hotel bookings, and advanced passenger information_ Administration of all bookings including confirmations, contracts, flight summaries (internal doc), budgets, manifests, contingencies, financials and reconciliation as company processes_ Process bookings using internal company systems and best practice policies_ Working within the flight department assisting Logistics Manager, operations and sales team regarding all flight requests, quotes, upgrades and deviations_ Full group flight management of client's events and adhering to deadlines_ Travel management of live events to include flights, rail and any other means._ Regular meetings with operations team and suppliers_ Out of hours flight assistance cover required and travel may be necessary_ Flexible hours, we work worldwide and with many time zones_ Manage smaller groups, client holidays and VIP trips (golf trips or similar incentives) to include ground arrangements (hotels, meals, activities, transfers, financials) liaising with DMCs and handling all travel arrangements._ Assist the operations and sales team when necessary, with new proposals, venue find, delegate management.
EXPERIENCE REQUIRED:
A strong knowledge in native GDS systems booking long haul and multi stop itineraries, rail and hotels (not point and click systems). The client is ideally looking for Sabre experience, but happy to cross train from a Galileo background. Experience in ticketing, refunds and post-reservation customer care is desired.
THE PACKAGE:
The successful candidate will be offered a salary dependent on experience, with company benefits too.
Great hours; Monday - Friday, with some flexibility on shifts
Established and growing travel company
INTERESTED?
To apply for this exciting opportunity, Business Travel Consultant in Leeds, please call Gemma or email your CV to Alternatively click 'Apply Now' below and follow our easy to view instructions below.
