1st Line Service Desk Support

We are looking for an enthusiastic and engaging 1st Line Support Technician, to support Exclusive Networks GSO clients as well as providing internal support.This is a great entry level role for someone looking to forge a career in IT. You will be working in a fast-paced environment supporting multiple contracts and a variety of different customers. Alongside...

About Bigfoot Networks: Bigfoot Networks are a growing Managed IT Services provider in Newcastle upon Tyne, offering end-to-end managed service solutions with a focus on reliability, agility, and innovation. They provide quality solutions and services that allow businesses to make the best use of IT within their available budgets. They offer professionalism...

IT First Line Service Desk AnalystLocation: NewcastleSalary: £ on 4 off shift after 6 monthsType: Permanent/Fulltime Our client is one of the UK's leading providers of quality public transport. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. • Providing colleagues with the tools they need to...

Permanent - 2nd Line IT Support - Newcastle/Hybrid Role: 2nd Line IT Support Location: Newcastle Upon Type/Hybrid Sector/Industry: Healthcare Provide customer support and perform service desk incident management. Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. Actively use IT...

Admin. Secretarial and PA - Administrator Are you a customer service superstar with a passion for administration? Are you looking for a temporary position where you can put your skills to use and make a difference? We have an exciting opportunity for you Our client, a dynamic and forward-thinking organisation, is seeking a Service Desk Assistant to join...

Permanent- Newcastle Upon-Tyne- Posted 4 hours agoKey responsibilities:Work closely with 1st Line Support and escalate issues as necessary. Troubleshoot and resolve technical issues in a timely and efficient manner. Communicate effectively with endusers and stakeholders to ensure a positive customer experience. Document all incidents and support requests in...

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to move into a manager role. You should also have experience in...

Service Desk Analyst, NewcastleSalary £24,000Our national facilities client has an immediate opening for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their career in IT Support.The successful candidate will ensure all issues and queries are...

About us1st Line Marketing Global is a small business in Newcastle upon Tyne. We are engaging, fast-paced and rewarding.Our work environment includes: Food provided Regular social events Onthejob training International workforceResponsibilities: Represent the brand in a positive and professional manner. Develop relationships with customers and potential...

A leading organisation based in Newcastle City Centre who provide high quality services are looking for a IT Service Desk Analyst to work in a fast paced busy environment,.Responsibilities include: Act as a first point of contact for IT issues and queries via a ticketing system You will be required to respond within agreed SLAs 1st line support ...

Team Leads - 1st line OR 2nd line Support - Newcastle - global organisation £50 - 55kExperience and skills required: High level of experience in a team lead role on a service desk 1st line or 2nd line (desktop) preferably across multiple locations ITIL desirable Previous experience in a hands on technical support role Excellent communication, both verbal...

Practice Group / Department: IT Regional - Service Desk Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We...

2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR3- 3 months (rolling) - Hybrid (Newcastle) Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service Desk. Proven 2nd Line Support Experience Microsoft 365 Suite Delivering post project support to all customers Act as...

Newcastle - Helpdesk Engineer - £25 -28KAn established client of ours in the Technology sector are looking for a 1st line Helpdesk Engineer to join their internal IT department, on a permanent basis. The successful candidate will be responsible for providing technical support and maintenance to all clients IT assets and systems. This is an office based role...

Newcastle **Helpdesk Engineer** An established client in the Technology sector is seeking a 1st line Helpdesk Engineer to join their internal IT department on a permanent basis. The selected individual will be accountable for providing technical support and maintenance to all IT assets and systems of the clients to ensure exceptional customer support and...

Newcastle - Helpdesk EngineerAn established client within the Technology sector is seeking a 1st line Helpdesk Engineer to join their internal IT department on a permanent basis. The chosen candidate will be in charge of providing technical support and maintenance for all IT assets and systems. This role focuses on delivering exceptional customer support and...

Newcastle - Helpdesk Engineer – £25 -28KThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.An established client of ours in the Technology sector are looking for a 1st line Helpdesk Engineer to join their internal IT department, on a permanent basis. The successful...

2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR3- 3 months (rolling) - Hybrid (Newcastle)Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service...

Job Description Our client is a growing managed service solutions with a focus on reliability, agility, and innovation. They provide quality solutions and services that allow businesses to make the best use of IT within their available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their...

We're Oak and we're on a mission to make the experience of communicating with employees simpler, easier and more streamlined than anyone else. We believe there is a better way to use technology to engage employees, cut through the noise, and inspire action that puts people at the heart of organisations.At Oak, we pride ourselves on hiring great people and...