2nd Line Technical Engineer

2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR3- 3 months (rolling) - Hybrid (Newcastle)Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service...

Permanent- Newcastle Upon-Tyne- Posted 4 hours agoKey responsibilities:Work closely with 1st Line Support and escalate issues as necessary. Troubleshoot and resolve technical issues in a timely and efficient manner. Communicate effectively with endusers and stakeholders to ensure a positive customer experience. Document all incidents and support requests in...

This is an exciting opportunity for an 2nd Line Support Engineer to join a company within the gaming industry & is in a state of hyper-growthYou will help manage and drive continuous improvement to the Platform through program management processes and frameworks including tools, templates, strategy/planning, meetings, metrics/goals, partner onboarding and...

About Bigfoot Networks: Bigfoot Networks are a growing Managed IT Services provider in Newcastle upon Tyne, offering end-to-end managed service solutions with a focus on reliability, agility, and innovation. They provide quality solutions and services that allow businesses to make the best use of IT within their available budgets. They offer professionalism...

Permanent - 2nd Line IT Support - Newcastle/Hybrid Role: 2nd Line IT Support Location: Newcastle Upon Type/Hybrid Sector/Industry: Healthcare Provide customer support and perform service desk incident management. Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. Actively use IT...

Job Description2nd / 3rd Line Escalation EngineerLocation – Newcastle – Potentially Hybrid Salary - £30,000GS-Solutions are partnered with a small but growing MSP who are looking to a hire a Technical Escalation Engineer. This role will have extensive progression opportunities, adding value and being a reliable escalation point will lead to fast...

IT Support Engineer – Newcastle – £30- 35K An established client of ours in the Technology sector are looking for a 2nd/3rd line support Engineer to join their internal IT department, on a permanent basis. The successful candidate will be responsible to provide 2nd and 3rd line helpdesk support to clients, assisting them with hardware and software...

Job Title: 2nd / 3rd Line Escalation Engineer Company: GS-Solutions Location: Newcastle (Potentially Hybrid) Salary: £30,000 GS-Solutions has partnered with a small but growing MSP and is currently seeking an experienced Technical Escalation Engineer to join their team. This role offers extensive progression opportunities. Becoming a reliable escalation...

2nd Line Technical Support | £30,000 | Newcastle | On-siteMy client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various...

Job Description Our client is a growing managed service solutions with a focus on reliability, agility, and innovation. They provide quality solutions and services that allow businesses to make the best use of IT within their available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their...

The primary responsibility of this role is to provide technical support to a wide array of external clients as well as scoping and running project based work. As a 3rd Line Engineer, you will provide telephone, email and remote support for external and internal customers across a wide variety of technologies and environments. Supporting calls and incidents...

Job DescriptionThe primary responsibility of this role is to provide technical support to a wide array of external clients as well as scoping and running project based work. As a 3rd Line Engineer, you will provide telephone, email and remote support for external and internal customers across a wide variety of technologies and environments. Supporting calls...

My client is one of the largest Police Forces in the UK and is based in the North of England who are currently in the process of expanding their Digital Policing Team.As a result, they are currently seeking a Server and Backup Engineer to be actively involved in the delivery of technical support services to users, system owners and project...

Job Description IT Support Engineer – Newcastle – £30- 35K An established client of ours in the Technology sector are looking for a 2nd/3rd line support Engineer to join their internal IT department, on a permanent basis. The successful candidate will be responsible to provide 2nd and 3rd line helpdesk support to clients, assisting them with hardware...

_If you want the chance to make a difference in the lives of thousands and positively impact the community, then this is the opportunity for you_Role: Server and Backup EngineerLocation: Hybrid based in PontelandSalary: up to £36,075 DOETechnology: Experience with Microsoft, servers, administration, and support of Active Directory, This is a rare...

2nd / 3rd Line Escalation EngineerLocation – Newcastle – Potentially Hybrid Salary - £30,000GS-Solutions are partnered with a small but growing MSP who are looking to a hire a Technical Escalation Engineer. This role will have extensive progression opportunities, adding value and being a reliable escalation point will lead to fast progression and...

2nd / 3rd Line Escalation EngineerLocation – Newcastle – Potentially Hybrid Salary - £30,000GS-Solutions are partnered with a small but growing MSP who are looking to a hire a Technical Escalation Engineer. This role will have extensive progression opportunities, adding value and being a reliable escalation point will lead to fast progression and...

Team Leads - 1st line OR 2nd line Support - Newcastle - global organisation £50 - 55kExperience and skills required: High level of experience in a team lead role on a service desk 1st line or 2nd line (desktop) preferably across multiple locations ITIL desirable Previous experience in a hands on technical support role Excellent communication, both verbal...

Technical Engineering Director – Floating Wind (Structural Design) This is a once-in-decade role. If you're someone who's been operating within Engineering Design (Structures & Moorings) for a number of years now - and want the opportunity to set up, build, grow and ultimately run a department, then this ones for you Our UK based client are seeking a...

About the role: As an Infrastructure Support Engineer, you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations. You will feel comfortable remotely diagnosing, troubleshooting, and resolving tickets in relation to issues with customer infrastructure such as...