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2nd/3rd IT Technician

3 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time

IT Support Engineer – Newcastle – £30- 35K

An established client of ours in the Technology sector are looking for a 2nd/3rd line support Engineer to join their internal IT department, on a permanent basis. The successful candidate will be responsible to provide 2nd and 3rd line helpdesk support to clients, assisting them with hardware and software problems via phone, email & remotely.

This is an office-based role in there Newcastle office.

Roles & Responsibilities :

  • Sound Cloud skills – practical experience of some or all the following:
  • M365 admin (e.g. tenancy creation/set up/licencing), Mobile Device Management, Intune, Conditional
  • Access, MFA, Azure AD, SharePoint/OneDrive site creation & admin
  • Data and email migrations to M365 SharePoint/OneDrive
  • MSP experience servicing multiple clients and technologies.
  • Personal attributes
  • Good communication, telephone and client facing skills.
  • Personable, service driven, with a sense of humour.
  • Willing to work and continually acquire knowledge necessary to perform tasks and projects.

This is an excellent opportunity for an enthusiastic and passionate 2nd/3rd line support Engineer to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration

If you'd like more information about the role, please contact Jasmine Brady for more information on / email your CV to