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Senior IT Professional
2 months ago
We are seeking a highly skilled Senior IT Technician to join our team at In Technology Group Limited. This is a fantastic opportunity for an experienced IT professional to take on a challenging role that offers a dynamic mix of project work and escalated ticket support.
The RoleAs a Senior IT Technician, you will be responsible for handling 2nd and 3rd line support, providing solutions to complex technical issues and working on various IT projects. Your expertise will be utilized to manage servers, configure networks, and work closely with clients on system implementations.
Main Responsibilities:- Provide 2nd/3rd line support for escalated IT issues
- Work on IT projects such as server upgrades and network configurations
- Support and maintain virtual environments (Hyper-V)
- Troubleshoot and resolve complex technical problems
- Assist with hardware and software setup, configuration, and maintenance
- Ensure client systems' security and integrity
- Occasionally visit client sites as required
- Hyper-V or other virtualisation technologies
- Windows Server 2016/2019
- Active Directory & Group Policy
- Microsoft Office 365
- Networking (DNS, DHCP, VPNs)
- Backup and recovery solutions
- Firewall and security solutions
- Strong troubleshooting skills for both hardware and software issues
- Salary of £35,000
- Hybrid working (split between home, office, and client sites)
- Pension plan
- 25 days annual leave plus bank holidays
- Company-paid training and certification opportunities
- Car allowance and mileage for site visits
- Flexible working options
- Health and wellbeing initiatives
