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Front Office Team Leader

3 months ago

London, Greater London, United Kingdom Holmes Hotel London, United Kingdom Full time

Department:
Front Office

Job Level:
Team Leader

Job Type:
Full Time

Job Reference:
REQ8038

Date Posted:6 March

At Holmes Hotel, we believe in providing a hotel experience that is tailored to the individual and their needs. As our
Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each time.

We are looking for a
Front Office Team Leader:

  • Excellent detailed knowledge of front office operations in a hotel
  • Handson Leader
  • Who ensures guests' needs are satisfactorily met
  • Who plays a handson role leading by example and taking opportunities to motivate, train and inspire the front office team members
  • Proficient with Microsoft Office and excellent knowledge of Opera
  • Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
  • With previous experience as a
    Front Office Supervisor, Reception Supervisor, or
    Receptionist in a hotel
As a
Front Office Team Leader, you will receive:

  • Two wellness days per year, meaning all team members start with
    30 days holiday per year (pro rata)
  • this increases with service
  • Salary
    :£13.00 per hour:
  • Discounted gym memberships
  • Access to free financial and mortgage advice
  • Shift patterns shared at least 2 weeks in advance so you can plan your life around work
  • Discounted hotel staff rates
  • Two meals per day, every day (including days off if you wish to come in)
  • Great Learning and development opportunities


Located in the heart of Marylebone, Holmes Hotel is an original and unquestionably unique boutique hotel created for curious minds.

The ideal home from which to investigate the rest of the city.

**Holmes. A home away from home for curious minds.