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Customer Service Administrator

3 months ago

Great Malvern, United Kingdom Adecco Full time
Our client is a reputable company with a strong commitment to providing exceptional customer service. With their innovative products and passionate team, they have established themselves as a leader in the industry. Join their dynamic team and contribute to their continued success

Responsibilities:
Provide outstanding customer service by answering inquiries, resolving problems, and taking ownership of customer issues.
Process customer orders and ensure accurate and timely delivery.
Assist with stock reconciling and inventory management.
Maintain accurate customer records and update databases as necessary.
Collaborate with internal teams to resolve customer issues and ensure customer satisfaction.
Provide product knowledge and assistance to customers.
Identify opportunities to improve customer service processes and implement changes accordingly.
Stay updated on company products and services to effectively assist customers.
Previous experience in a customer service role.
Excellent communication and interpersonal skills

Technologies:
Customer service software (e.g., Zendesk, Freshdesk)

Microsoft Office Suite (Word, Excel, Outlook)Benefits & Perks:
Competitive salary
Comprehensive healthcare benefits
Generous vacation and paid time off
Professional development opportunities

Collaborative and inclusive work environmentHow to apply:
If you are excited about providing exceptional customer service and joining a dynamic team, we would love to hear from you

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website