Customer Service Representative
1 day ago
About Us
Pavers Shoes is a growing, profitable business with family values and green credentials, offering a friendly and engaging work environment.
Job Summary
We are seeking a Customer Advisor to join our team in Malvern, working 12 hours over 3 days per week. The ideal candidate will have a 'can do' attitude, passion for great customer service, and enjoy working in a fast-paced environment.
Key Responsibilities
- Deliver exceptional customer service, advising on shoe care and accessories to meet customer needs.
- Support the maintenance of store standards, product placements, and stockroom.
- Be a team player, maintaining a friendly, engaging, and positive attitude.
- Meet daily KPIs and contribute to the success of the store.
What We Offer
- Competitive hourly rate: £11.70 (21+), £9.60 (18-20), £7.85 (16-17).
- Generous Staff Discount scheme, shareable with family and friends.
- Holiday Entitlement increasing with service.
- Company Contribution Pension.
- Access to the Pavers Foundation and Pavers Academy.
- Wellbeing and financial support through RetailTRUST.
Requirements
- Good availability for weekend and weekday working.
- Previous experience in sales, customer care, or retail is beneficial but not essential.
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