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Customer Success Manager French and English-speaking
4 months ago
AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps.
Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating seamless experiences for customers.
Brands use AB Tasty's platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences.
Founded in 2013, AB Tasty's customer roster includes world-leading brands such as Kering, McDonald's, Ulta Beauty, L'Oreal, Disneyland Paris, and LVMH among others.
Upon joining AB Tasty, you will become part of our UK Customer Success team. Be responsible for the management of your client portfolio following implementation- Help build loyalty by creating excellent relationships with clients
- Analyse and identify new areas for optimisation following data analysis
- Undertake operational and methodological training for major accountsHelp the sales team with the onboarding of new clients (proof of concepts, technical support, determining the most suitable solution for the customer, presentation of products and services)
- Excellent verbal and written communication skills in English
- Analytical thinker who is able to translate complex data into profitable marketing plans
- Knowledge of HTML and CSS. JavaScript knowledge is a bonus
- Ability to travel
- Although our HQ is located in France, our company language is English
- We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics
- Unique career opportunity. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes and parties
- Remote working, flexible schedule.
