Customer Service Representative

1 week ago


Swindon, Swindon, United Kingdom CHANNEL ALT LTD Full time

Responsibilities:

  • Answer incoming customer inquiries
  • Resolve customer complaints and issues in a professional and efficient manner
  • Provide product information and pricing details
  • Upsell products or services to customers when appropriate
  • Maintain customer records by updating account information
  • Perform data entry tasks accurately and efficiently

Qualifications:

  • Strong communication skills in English
  • Ability to analyze customer needs and recommend appropriate solutions
  • Excellent phone etiquette and active listening skills
  • Proficient in data entry with high accuracy

Job Types:
Full-time, Permanent

Pay:
From £23,634.83 per year

Benefits:

  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Swindon: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 16/06/2024

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