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Customer Service Representative
1 week ago
Responsibilities:
- Answer incoming customer inquiries
- Resolve customer complaints and issues in a professional and efficient manner
- Provide product information and pricing details
- Upsell products or services to customers when appropriate
- Maintain customer records by updating account information
- Perform data entry tasks accurately and efficiently
Qualifications:
- Strong communication skills in English
- Ability to analyze customer needs and recommend appropriate solutions
- Excellent phone etiquette and active listening skills
- Proficient in data entry with high accuracy
Job Types:
Full-time, Permanent
Pay:
From £23,634.83 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Swindon: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 16/06/2024
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