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Lead Customer Service
7 days ago
Job Title:
Lead Customer Services / Accounts Receivable Representative
Location:
Swindon
Patheon UK is looking to recruit an experienced Customer Services Administrator to join the busy and growing team.
Based in Swindon, the varied role is ideally suited to an experienced multi-tasker with excellent attention to detail and communication skills (both oral and written).
Advanced numeracy skills are a must, as revenue reconciliations are required to be completed on a weekly and monthly basis, and support is provided for financial audits.
In addition to traditional order management, the role follows transactions from purchase order generation to client invoicing and Accounts Receivable support to resolve any open issues.
Responsibilities:
- Coordination of documentation, to create, issue and manage Sales and Purchase Orders.
- Interpretation of client contracts to ensure correct Sales Order set up; reviewing customer PO accuracy, demand forecasting, customer contract conditions, special VAT handling requirements, shipping terms etc.
- Checking and approving invoicing prior to processing and providing support for financial audits.
- Completion of weekly and monthly revenue reconciliations, as well as involvement in the budgeting and forecasting processes.
- Reviewing and resolving invoice queries and anomalies to support Accounts Receivable cash collections.
- SAP Master Data Management (materials, pricing).
Qualifications/Experience:
- Extremely well organised with excellent attention to detail.
- Excellent written and numeracy skills.
- Able to work independently with an ability to prioritise multiple tasks.
- Proficient in English language (both oral and written).
- Good interpersonnel and communication skills (both oral and written).
- Capable of working across geographical demographics and cultures.
- Very good knowledge of Microsoft suite (in particular Excel).
Desirables:
- Working knowledge of SAP.
About us:
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us.
As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.
#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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