Administration Assistant

7 days ago


Waterlooville, Hampshire, United Kingdom The Cinnamon Care Collection Full time
Administration Assistant - Bank (0 Hour Contract)
£10.85 per hour plus company benefits

Wellington Vale is a luxurious Nursing, Dementia and Residential care home situated in Waterlooville.

We are looking for a Bank Administration Assistant/Receptionist to cover annual leave and sickness. You will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.


In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to assist in the Administrator's absence.


Main Responsibilities:

  • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person's identity is checked as far as reasonably practical
  • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
  • In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
  • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
  • Organise internal meetings and ensure that any requirements have actioned
  • Coordinate the staff meal process as applicable to the individual home
  • Respond to any emergency situations as requested by the home
  • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification:

  • Excellent customer service skills
  • IT literacy competent with the use of systems
  • Previous telephone experience
  • Professional telephone manner
  • Knowledge of general administration
  • Good communication skills
  • Neat and well presented
  • Excellent written and verbal English


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