Volunteering & Community Officer

2 weeks ago


Altrincham, Trafford, United Kingdom National Trust Full time
Could you be the Volunteering & Community Officer we need to join our team at Dunham Massey?

With experience of working with volunteers, as well as community engagement work, you'll be able to build effective and collaborative working relationships with local communities and community organisations, combining a passion for engaging the public with a passion for nature and the outdoors.
You will also need to have excellent organisational skills with the ability to manage a varied role.

If this sounds like something you'd be interested in, we'd love to hear from you

What it's like to work here:Dunham Massey sits on the outskirts of Greater Manchester, close to rural Cheshire. It includes a 300-acre deer park, a historic house and buildings, and all-season gardens.

Trails, events and seasonal happenings are frequent, so it is a busy and lively place to work.

We aim to create an inclusive, warm and friendly environment, where everyone is welcome.

You'll be joining the Volunteering and Community Team and will report to the Volunteering and Community Manager.

Click here for more information about this location

What you'll be doing:
You will work closely with our volunteer managers to coordinate the delivery of volunteering across the estate.

You will be responsible for supporting the Volunteering and Community Manager in delivering regular volunteer induction sessions, planning recruitment initiatives, and organising a regular programme of events for our existing volunteers.


You will also be expected to support the Senior Volunteering and Community Officer in their projects - both on and offsite - so we are looking for somebody who has experience of working with diverse groups of people.

This role will expect you to take on duty manager shifts on rota basis.

  • Who we're looking forDemonstrate a sound understanding of volunteering and be enthusiastic about promoting the benefits of great volunteer involvement and opportunities
  • Be passionate and enthusiastic about working with volunteers and understand the differences between staff and volunteers, particularly the legal frameworks
  • Have excellent customer services and communication skills
  • Have a flexible approach and be a great team player, be able to lead on and work with other people's agendas towards a common purpose
  • Be well organised and attentive to detail
  • A sound working knowledge of volunteering principles and practice
  • IT skills (Microsoft Office)
  • Knowledge and experience of budget management
The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Requirements :
Compliance.
Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

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