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Support Secretary

3 months ago


Ipswich, Suffolk, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time
Are you enthusiastic and well-motivated? Are you looking for a busy and challenging role?

We are looking for a hardworking team player to join our medical secretary team based at Ipswich Hospital.


Our Obstetrics & Gynaecology team is seeking to recruit a flexible person to join us to provide a secretarial service to our consultant team.

You will be part of a busy team and must have excellent communication and interpersonal skills including the ability to exercise diplomacy and a good telephone manner.

Proven team working and organisational skills are essential.


You will also liaise with nursing, medical and other secretarial staff in the hospital as well as staff at GP surgeries.


  • To support the Consultant teams, nurse specialists and administrative teams
  • To ensure a high standard of secretarial and administrative service is consistently delivered by undertaking / delegating all required tasks and activities on a daily basis
  • To utilise the required technology / hospital systems including Big Hand / PAS / Evolve / Lorenzo and any other new technology or system(s) that are introduced and support other team members to do so to deliver an efficient administrative and secretarial service.
  • To recommend and support the implementation of service improvements to own and team working practice to improve workflow.
  • To train and develop other team members to ensure competencies are developed, sustained and updated and to deliver the required administrative and secretarial service in a changing working environment


One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital & community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals & in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.


Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone.

Across the Trust, we concentrate on improving the things we do & removing those which do not work or cause time delays for our staff and patients.


To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.


If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.