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Support Secretary
2 months ago
We are seeking a highly organized and efficient Support Secretary to join our team at East Suffolk and North Essex NHS Foundation Trust. As a Support Secretary, you will provide administrative support to our consultants and other team members, ensuring the smooth operation of our office environment.
Key Responsibilities- Manage generic team mailboxes and process incoming referrals and booking appointments in line with agreed processes.
- Manage administrative processes associated with outpatient clinics, referrals, and inpatient referrals as required.
- Type general correspondence, dictated correspondence, clinic letters, and discharge summaries in line with guidelines.
- Assist in developing and maintaining efficient electronic and manual filing systems, including the sorting and collation of all incoming patient results into the relevant patients' hospital notes.
- Maintain electronically stored patient information on spreadsheets or database, for audit and patient management purposes.
- Ensure adequate stationery supplies.
- Good command of the English language.
- Audiotyping qualification.
- Word processing to RSA II or equivalent.
- Excellent administrative skills.
- Excellent communication skills, and ability to communicate clearly, precisely, and emphatically when providing and receiving sensitive information.
- Maintain responsibility for own workplace Health and Safety and identify areas of concern/solution.
We are a leading healthcare provider in east Suffolk and north Essex, delivering hospital and community health services to almost one million people. Our dedicated staff deliver care from acute hospitals, community hospitals, surgeries, community clinics, and in patients' own homes. We pride ourselves on supporting our staff, offering a wide range of training and development opportunities, as well as flexible working options.
What We Offer- A generous pension scheme.
- Unsocial hours payments (where applicable).
- 27 days annual leave on commencement (pro rata).
- Access to a range of NHS discounts.
- Our Staff Health and Wellbeing programme offers a variety of services.
We believe that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic, transforming life in hospital for staff and patients.
