Support Secretary
3 weeks ago
We are seeking a highly organized and efficient Support Secretary to join our team at East Suffolk and North Essex NHS Foundation Trust. As a Support Secretary, you will provide administrative support to our consultants and other team members, ensuring the smooth operation of our office environment.
About the RoleThis is a part-time role, working 24 hours per week, with the potential for flexible working days. You will be working as part of a friendly and supportive team in a fast-paced and busy office environment.
Key Responsibilities- Manage generic team mailboxes and process incoming referrals and booking appointments in line with agreed processes.
- Manage administrative processes associated with outpatient clinics/referrals/inpatient referrals as required.
- Type general correspondence/dictated correspondence, clinic letters, discharge summaries in line with guidelines.
- Assist in developing and maintaining efficient electronic and manual filing systems, including the sorting and collation of all incoming patient results into the relevant patients' hospital notes.
- Maintain electronically stored patient information on spreadsheets or database, for audit and patient management purposes.
- Ensure adequate stationery supplies.
We are looking for someone with excellent administrative skills, excellent communication skills, and the ability to communicate clearly, precisely, and emphatically when providing and receiving sensitive information. You will also need to be able to multitask while working in a pressurized environment.
Audiotyping qualification and word processing to RSA II or equivalent are essential. Previous experience as a secretary or administrator and/or working in an office environment is also desirable.
What We OfferWe offer a wide range of training and development opportunities, as well as flexible working options. Our generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata), and access to a range of NHS discounts make us an attractive employer. Our Staff Health and Wellbeing programme offers a variety of services to support your physical and mental health.
We are committed to improving the things we do and removing those which cause time delays for our staff and patients. Our partnership with Epic, a leading electronic patient record supplier, will bring a world-class EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
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