Community Engagement Assistant

2 weeks ago


Manchester, United Kingdom nhs blood and transplant Full time

Job Summary


Working with the Regional Community Engagement team, you'll assist with marketing events and community engagement activities to recruit new donors while acting as a key channel of communication between your team, external stakeholders other colleagues within your directorate.

By helping them make our wider strategies a success, you'll also be playing your part in helping thousands of patients live better, fuller lives.


You'll be supporting donor recognition ceremonies, attending promotional events, processing sensitive information and supporting the evaluation of our community engagement activities.

Building strong relationships with other departments and organisations will be crucial to your success.

You'll have a proactive and confident communication style, excellent organisational skills and be focused on looking for opportunities to share our key messages with our key target audience.


Main duties of the job

  • Attending and setting up donor recruitment events and supporting community engagement activity including performing finger blood type tests
  • Supporting donor centre and mobile session marketing activities to support appointment fill
  • Attending and supporting donor recognition events where donors are awarded for their long service
  • Administrative duties such as updating the regional events toolkit with performance data and undertaking local research into community groups and organisations
  • Responding to incoming enquiries from donors or stakeholders in a timely manner
  • Working alongside the Community Engagement Coordinators to support the coordination of a calendar of marketing events and activity
  • Dealing with personal donor information and having sensitive conversations with potential new donors ensuring you maintain confidentiality and understanding

You will be required to undertake travel and spend time away from base to meet the requirements of the post (notice will be given)

About You

Experience and Knowledge

  • Proficient in the use of Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems

Qualifications and Training

  • Educated to 'A' level standard or NVQ 3 OR equivalent experience
  • Possess a valid driving licence, allowing you to drive in the UK


Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role.

You will need to demonstrate these throughout the recruitment process.

About Us


At NHS Blood and Transplant, we're incredibly proud of the many talented people who come together every day to make our organisation the very best it can be.

We have clearly defined values that are centred around offering exceptional care to our donors and their families.

We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.


It's an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year.

We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

Three small words, one big difference -
Caring, Expert and
Quality.

Together we'll save and improve more lives than ever

This vacancy will close at 23:59 on 26th March 2023

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