Community engagement assistant

1 month ago

Manchester, United Kingdom Manchester International Festival Full time

Closing date: 29 May 2024

Salary: £24,960 per annum (Manchester Real Living Wage)

Department: Public Engagement

Location: Aviva Studios

Employment type: Full-time, working 40-hours per week

Contract type: 12-month fixed-term role

Support the delivery of impactful programmes in neighbourhoods around Greater Manchester, working alongside local communities to create more opportunities for people to access arts and culture

This role will support two key programmes within the Public Engagement team at Factory International - the Neighbourhood Organiser Programme and the Community Partnerships Programme. The role holder will utilise excellent communication skills, administrative skills and systems to enable the Public Engagement team to deliver more efficient and impactful programmes in community centres and other settings in neighbourhoods around Greater Manchester and support Factory International in our objective to working alongside local people to create more opportunities for people to access arts and culture. The job has room for lots of transferable skills - primarily an admin role, but what really is key is an enthusiasm for community and outreach and the desire to support an organisation to facilitate better connections within our community.

Responsibilities

To support the delivery of events and projects across a range of activities, including administration and planning practical event delivery and on-the-ground assistanceTo work closely with the Community Partnerships Manager, Community Connector and Head of Engagement to utilise and develop administration skills and systems to effectively support key programmes of workLiaising with other departments, internal and external suppliers, partners and other stakeholders, communicating effectively, and providing up-to-date and accurate informationProviding general administrative support to financial processes. This includes efficient and accurate processing of invoices, float reconciliations and raising purchase orders as requiredResearching and collating information for projects, events and distributing that information, keeping it up to date on our systemsDaily usage and administration of the organisation's various systems, ensuring good data standards and accuracy of information including Spektrix, Artifax and dropbox (training will be provided for those not familiar with these systems)Organising and collating programme data, ensuring it is up to date and ready to be reported onAssist with the administration of free and discounted ticket distributionPrepare relevant information and take minutes as required for meetingsKeeping Neighbourhood Organisers and Community Partners up to date with different opportunities and call outs, as well as sharing informationTo act as a representative of the Public Engagement team with key community stakeholders, supporting them and feeding back key information to the Public Engagement team.
Knowledge, skills and experience

EssentialExcellent time management and organisational skills with attention to detail

Excellent communication skillsStrong IT skills and/or enthusiasm and ability to learn new systems and processesAbility to manage multiple priorities and meet deadlinesProactive and flexible approach and a positive and enthusiastic attitudeCommitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgroundsDesirableAbility to work on own initiative as well as part of a teamEnthusiasm for training, mentoring and support of emerging talentExperience working in a community setting or communicating with a range of different stakeholders. Please feel free to contact us at if you require any support in completing your application.

Please make sure that you state in your application that you found this role via Creative Access.

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