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Office Administrator

4 months ago

Cardiff, Cardiff, United Kingdom Apollo Distribution Solutions Ltd Full time

OFFICE ADMINISTRATOR / CUSTOMER SUPPORT

Based in Cardiff:
CF3 2PU - Office Based Role

Part-time Role: 24 hours per week (days/hours to be agreed)

Salary:
£20,000 per annum pro-rata

An exciting opportunity has arisen for someone to join our team Here at Apollo Distribution Solutions, we been providing first class courier services for nearly 30 years. Reputation, customer relations and an efficient service is so important to us it is the very back bone of our business.

Like most family run businesses, we comprise of a small, tight-knit team.

Joining a business like ours will offer the right person the chance to take on more responsibilities and develop your skillset.


We are looking for someone with administration experience and a "can-do" attitude to support the general day to day running of the office.

Full training will be given but an excellent telephone manner, good attention to detail and the emphasis on customer experience is essential.


Main Duties would include:


Facilitating the shipping of consignments via various carriers, to include same day courier deliveries when needed within a timely manner to include monitoring & tracking shipments to ensure items are delivered correctly.

Preparation of shipments and processing the relevant paperwork whilst keeping up to date our internal systems.

Accurately entering customer and delivery information into the systems and resolving any delivery issues should they occur.

This will require you to liaise with the client and/or driver, update proof of deliveries into system and provide delivery updates to customer when needed.

Inputting supplier invoices and customer information into computer system, along with other general administrative duties.


Reach out to existing customers, old customers, new contacts via telephone to see if they would like to engage with us and use our services.


You will as part of this role, understand our pricing structure and maintain a list of enquiries/leads to arrange appointments for a member of our team to discuss new business opportunities.


Job Types:
Part-time, Permanent

Part-time hours: 24 per week

Salary:
From £13.00 per hour

Benefits:

  • Casual dress
  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Cardiff: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Expected start date: 03/07/2023