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Spa Manager

3 months ago

Scarborough, North Yorkshire, United Kingdom Ox Pasture Hall Hotel Full time

Full Job Description

Spa Manager - Eden Spa & Wellness at Ox Pasture Hall Hotel

Hours: 40 hours a week, this is between Monday - Sunday spread over 5 days
Ox Pasture Hall Hotel is opening a luxury exclusive SPA and wellness retreat.


As the Spa Manager you will be responsible for treatment provision, pool side and thermal areas, gym and specialised equipment, spa lounge, changing areas, reception and stock control.


  • You will actively be involved in membership, sales, marketing, and promotional activity
  • Supervise, deliver, coach and train the team to deliver standards of product and service
  • Deliver performance enhancing techniques, products and packages using the facilities provided
  • Ensure standards are maintained through effective supervision of the areas including spa lounge, gym areas, treatment rooms and relaxation room and pool and it surrounding areas, changing rooms.
  • Have a clear understanding of the health and safety policies relating to the spa, treatments, gym and pool in line with the systems.

About You

  • Operational supervision or, preferably, management of a luxury spa environment
  • Experience in the delivery of spa treatments and gym treatments
  • Knowledge of booking systems
  • A good understanding of delivering performance and lifestyle analysis, advice and designing individual programmes based on data from performance monitoring systems is a benefit, however not essential
  • Confident, self motivated and present a professional persona in all circumstances
  • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery
  • Experience of managing a team within the hospitality industry

Salary:
From £26,000.00 per year

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Scarborough: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Reference ID:
SPA Manager - Scarborough North Yorkshire