Emergency Call Handler

Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for youWe are looking for Call Handlers at our Ambulance Operations Centre inNorwich.Our emergency call handlers are hardworking, enthusiastic and must process information quickly and accurately...

ABOUT YOU:You must possess a genuine desire to help the community, be empathetic and attentive to our customer's needs. Ideally you would have some experience in a customer facing role and a good general standard of education, but we believe that with the right core values and training that you could thrive in this role **THE ROLE:The heart of the Emergency...

Job Title: Call Handler Location: Norwich (NR7) Hourly Pay Rate: Weekdays Evenings and Saturdays Sundays and Bank Holidays Hours: 37.5 per week (Monday to Sunday between hours of 08:00 to 23:00) Length of the contract: 12 weeks with potential to go permanent depending on progressGi Group are now seeking to appoint a Call Handler to our Public Sector...

We are after Dynamic, fun, hardworking individuals to join our team within the Contact Centre in Norwich, as aCALLEEAST Call Handler (Bank).Please note that this is NOT a 999 Call Handler position.The role of the Call Handler will be to answer operational calls that come into the contact centre. The call handler will provide accurate assistance over the...

Job Title: Call Handler Location: Hellesdon, Norwich (NR7) Hourly Pay Rate: Weekdays - £11.45 Evenings and Saturdays - £16.14 Sundays and Bank Holidays - £20.95 Hours: The candidate needs to be able to work 20 hours a week, Monday to Friday, (may be asked to do occasional weekends) and cover afternoons and early evenings (likely between hours of 12:00...

Brook Street are looking for NHS Call Handlers to start ASAP based in NorwichHours: Full-time, 37.5 hours per weekBase: HellesdonAbout Us: Brook Street is working with a client who is a the forefront of providing essential non-emergency call handling services. As part of the their Contact Centre, they operate 24/7 to ensure efficient and accurate assistance...

Call East Advisors Your new company: Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We offer non-emergency patient transport services in parts of our region. We can help patients who need...

Motor Claims Triage Handler (office based Norwich)Hours: 35 hours per weekDuration: 3 months initiallyPay rate: £13.14 per hourFlexible shift pattern Monday – Friday 09:00 – 17:00Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? We are looking for people who truly care and are...

Your new company: Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We offer non-emergency patient transport services in parts of our region. We can help patients who need non-emergency transport to and from...

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

We are seeking a highly motivated and customer-focused individual to join our team as a Call Advisor start ASAP - end of May 2024 Pay rate : £10.50 Monday Friday**£13 Saturday£17 Sunday/BH Location: Norwich Interview: Telephone Basic DBS requiredJOB SUMMARY:The role of the Call Handler will be to answer operational calls that come into the contact centre....

Two part time positions, one for 30 hours per week and one for 20 hours per week.The service delivers care specifically to meet the needs of its diverse population across Norfolk. The service is community based with clinics in Norwich, Great Yarmouth & King's Lynn providing contraception, sexual health & HIV care & treatment.The posts available are based at...

We have a fantastic opportunity for a Call Handler to join our team based in Norfolk.We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service.Monday to Friday (6:45-19:00) including a Saturday (08:00-16:00) with a day off in the week, on a 1 in 6 rota basis.Main Duties: Booking discharges...

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an...

A unique opportunity to join the East of England Ambulance Service Multiple roles available in NorwichYour new companyOnce again, Hays is proud to partner with the NHS to recruit key personnel - this time in the Ambulance Service.We are recruiting roles based in Norwich with start dates likely to be in January and February.Your new roleYour job will be to...

Offering Signposting and guidance to Digital platforms and partner agencies where applicable. 3. When handling contacts and referrals recognising the extent of their competency and identifying when referral to a clinician is required in accordance with agreed standard operating procedures. 4.Completing administration tasks on clinical systems such as S1,...

We are after a dynamic, fun, hardworking individuals to join our team within the AOC Contact Centre in Norwich, as a CALLEEAST AdvisorCallEEAST provides a 24/7 non-emergency call handling service which includes Patient Transport Eligibility Screening, Telephone Answering Doctors Line, Message handling for Community Nursing and Midwifery Services.Please note...

Are you experienced within Claims? Looking for a new role? Look no furtherWe are looking for a Claims Handler to join a city centre insurance company.Salary £19,000 to £28,000 (depending on experience)The Role:As a claims handler you will be the first point of call for clients who need to make an insurance claim and will assist the client throughout the...

Source Recruit is delighted to present an outstanding opportunity for a Call Advisor to join a prestigious NHS organisation in NorwichMain Duties Answer operational calls: Respond to incoming calls efficiently and professionally. Provide accurate assistance: Offer relevant and clear information to callers using relevant software/triaging tools. Escalate...

Do you have strong customer service skills and want to work in a fun and friendly environment?We're looking for a full-time Call Advisor to join our team We offer contact centre services to both private and public sector organisations, such as Bespoke Inbound Call Handling, Patient Transport Eligibility Screening, Virtual Receptionists and more.All our...