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Patient Administration Lead

3 months ago


Milton Keynes, Milton Keynes, United Kingdom Circle Health Group Full time

The Saxon Clinic in Milton Keynes **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group are proud to be recognised as one of the UK's 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.

We have an opportunity for a Patient Administration Lead to join their team of staff in the Administration department.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
  • Proficient in the use of a PC, including the use of software and systems
  • Knowledge and experience of process management
  • Financial awareness, including business planning and budgeting
  • Excellent standard of written and spoken English
  • Able to communicate at all levels
  • Demonstrate a proactive approach to influence, encourage and change to meet the needs of an ever evolving market
Exceptional organisational skills
Customer focused
Motivated, flexible and adaptable to change
Ability to stay calm under pressure

Duties of this role include:

  • To support the Patient Administration Manager / Operations Manager to manage the hospital administration services in accordance with the standards required to achieve the Hospital's objectives.
  • To contribute to the strategic, operational and business development of the hospital.
  • To be responsible for training, implementation and compliance to process monitoring for the end to end processes of all patients.
Day to day leadership of administration staff ensuring the provision of high quality and efficient services at all times

Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering preexisting medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Life insurance
  • One paid charity/volunteer day per year
  • Extensive rewards and voluntary benefits including blue light card
  • Free wellbeing services
  • High Value Employee Referral Scheme
  • Employee recognition programmes
  • Industry leading training and development opportunities
and much more

**"Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.