Clinical Administrator

4 days ago

Milton Keynes, Milton Keynes, United Kingdom Watling Street Network PCN Full time

Job Summary

A fantastic opportunity to join a leading Primary Care Network in Milton Keynes, looking to welcome a Clinical Administrator to the team.

This is a full-time position, working alongside our Scanning & Workflow, Medical Secretary and Prescription Clerk teams.

You would be working hours per week, from 8am-4pm, Monday-Friday.

This is an ideal role for someone with strong organisational and administrative skills; this position also calls for empathy and excellent communication.

Salary and Benefits

  • £ per hour
  • An excellent NHS pension scheme
  • 25 days annual leave, plus bank holidays
  • NHS Discounts with a massive number of retailers (with a Bluelight card)
  • Wellbeing resources available free to all staff

Main Duties of the Job

Your key responsibilities will include reading patient correspondence, identifying relevant clinical information and updating patient notes.

You will also be assisting the prescriptions team, and providing general secretarial support to our practice and business managers, GPs and health professionals.

You will be handling sensitive medical information, so a caring customer service communication style is essential.

Likewise, you will be expected to treat all patients (& colleagues) with dignity and respect at all times and last, but by no means least, maintain the utmost levels of professionalism and confidentiality at all times.

About the Role

Attention to detail, a willingness to learn and a commitment to providing high quality patient services are essential in this role.

If you're passionate about making a positive impact on patients' lives and are ready to contribute to a hardworking, collaborative administrative team, we encourage you to apply.

About Us

Working hand in hand with Watling Street Practice, Watling Street PCN supports our three practice sites in Stony Stratford, Shenley Church End and Great Holm, with a head office function based in Kiln Farm.

We are a forward thinking PCN in Milton Keynes, with a progressive and compassionate approach to primary care.

As home to multi-disciplined teams of GPs, Nurses, HCAs and administrative staff, we have a flexible and supportive attitude where we encourage you to grow in a safe environment.

Job Responsibilities

Main Workflow Duties

  • Identify relevant clinical information contained in patient correspondence
  • Code or free text the clinical information on to the patient record
  • Deal with queries relating to coding

Main Prescription Duties

  • Coordinating and preparing repeat prescriptions for our Patients
  • Data entry onto Patient records
  • Using EPS (electronic prescription service)
  • Patient liaison
  • Community pharmacy liaison
  • Processing letters relating to medication changes requested by our secondary care (hospital) colleagues

Main Secretarial Duties

  • Provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
  • To assist the business manager with all clerical and administrative duties.
  • To make appointments, bookings and admissions as required.
  • File patient records and correspondence in patient medical records.

Person Specification

Experience

  • Experience with Clinical Read Coding, or within Primary Care, is essential for this role
  • Exceptional organisational and prioritising skills, combined with top level attention to detail
  • Strong literacy and computer skills
  • Experience with clinical IT systems

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