Senior Human Resources Generalist

1 week ago

Saint Andrews, Fife, United Kingdom The Old Course Hotel, Golf Resort and Spa Full time

About Us


The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.


Why Join Our Team?


With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority.

St Andrews is the home of golf and we are the home of great guest service.

People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.


We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality.

We believe all skills can be taught Throughout your career with us, you'll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.


Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance line (EAP) and FREE fitness access.


We love celebrating our associate's success and do so through our employee reward recognition schemes which encompass our 'HOME' ethos including Associate of the Month.


Our benefits don't end there, in your spare time, we also offer free access to The Duke's golf course and superb discounts in our restaurants and spa.

Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.


When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.

A career at Old Course Hotel, what's not to love?

About the Role


Are you passionate about People and Hospitality? If so, we have an exciting opportunity for a Senior HR Generalist to join our dynamic and multi-skilled HR Team.

Working closely with our HR Director, this role is responsible for creating a people centric support service to over 400 associates across our resort.

This role will also provide comprehensive support in all HR functions including organisational development, recruitment and section, performance manage and employee relations to build the strength of our organisation.


Duties and Responsibilities

  • Coordinate appraisals and PDP annual process by communicating expectations, tracking progress and supporting managers in line with our business objectives.
  • Coordinate annual Kohler Co. HR programs ensuring maximum participations levels in partnership with Learning and Development.
  • To assist the HR Director, DSA in the preparation of regular salary reviews including Annual Merit Process, Minimum and Living Wage.
  • To continuously review and interpret employment legislation updates, provide recommendations in respect of HR policy and practice to HR Director for review and implementation.
  • Consult and guide our Senior Management Team in the administration and management of performance management tools, succession planning and career path development.
  • Understand all DSA business unit objectives and contribute to the design, continuous review and implementation of the Resort People Strategy.
  • Meet with Senior Management Team on a regular basis to understand HR issues and provide support mitigating any potential risk.
  • Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, capability and redundancy.
  • Completion of payroll tracker on a monthly basis in line with deadlines, liaise with payroll team for action including coordination of starters, leavers and changes report, holiday pay and outstanding payments for meeting payroll monthly deadlines.
  • Maintain and update HR systems and records.
  • Responsible for supporting effective recruitment activities up to and including senior level in each resort area and onboarding support to Senior Management Team.
  • Responsibility for achieving specific longer term HR projects in line with HR Strategy and business requirements. Collating information where required for Kohler Co for example annual Gender pay gap report and GLINT engagement survey
  • Review HR processes of the associate journey on an annual basis to ensure compliance with legislation and Kohler systems, identifying issues to HR Director, DSA.

About You


You will be a people focused leader with a proven track record in influencing internal and external stakeholders on a range of HR and organisational issues.

To be successful in this role, you will have strong relationship building skills, the ability to work on your own initiative, a keen eye for attention to detail and a strong team work ethic.

An appreciation for confidentiality, a sound understanding on employment law and legislation and experience of HR systems are essential along with a minimum of 5

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