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Program Specialist, Global Strategic Accounts

3 months ago

London, Greater London, United Kingdom Sojern Full time

About us:

Here at Sojern, we are on a mission to empower travel marketers to move travelers from dream to destination.

Powered by machine learning and travel data, Sojern is quickly becoming the #1 travel marketing platform serving thousands of hotels, attractions, airlines and destinations worldwide.


We made Deloitte's Technology Fast 500 list 6 years in a row, were recognized on the Top Company Cultures list by Entrepreneur Magazine, and were named a Best Place to Work by AdAge.

As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting.


Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer.

Need more convincing? Check out our Glassdoor reviews

The Role:


This role requires a broad range of skills including the ability to interpret, develop, and execute data-driven action plans, as well as execute projects across global teams while prioritizing and managing internal and external client expectations and deliverables.

To succeed in this role, you must be results-driven, open-minded, solution-focused, determined and resourceful, as well as have the ability and endurance to manage multiple large global key accounts.

As a Global Key Accounts Program Specialist, you'll have the opportunity to work with major strategic partners in the fast-paced, online travel-advertising environment.

You will play a critical role within the company through hands-on management of strategic partnerships while maximizing opportunities within each relationship.


Responsibilities:

  • Work crossfunctionally with the Strategic Accounts & Partnerships team, AdOps, Marketing, Sales, and Solutions teams to support our Global Key Accounts in a multitude of ways.
  • Deliver persuasive presentations to drive multichannel adoption and increase the number of hotel properties and brands for partnership.
  • Communicate on the Global Key Account Partnerships internally to ensure all constituents involved in the business are informed on a continual basis and know the rules of engagement.
  • Partner closely with internal teams on daytoday operational processes and larger, highimpact strategic projects to grow the partnerships.
  • Develop and analyze reporting and insights to identify micro and macro trends as well as deliver program performance to the Global Key Accounts.
  • Attend partner conferences and oversee both preconference requirements and onsite visibility.
  • Drive initiatives involving marketing offerings including webinars, ad design, and cosponsored collateral.
  • Responsible for working with internal resources to ensure accurate CRM inputs for complex organizations.
  • Knowledge of contracts and must be comfortable working with Legal department.

What you bring to the table:

  • Experience in Account Management, Online Advertising or experience working with large clients
  • Exceptional written and oral presentation skills
  • An understanding of the hotel/travel landscape
  • Ability to uncover strategic opportunities to grow global accounts
  • Strong analytical abilities and familiarity with Tableau or dashboarding tools
  • Ability to handle multiple projects on any given day
  • Great time management and organizational skills
  • Understanding of the online advertising industry and big data
  • Great with people ability to work with internal and external teams
  • Deep product and marketing understanding as well as operational expertise

What we have for you:

  • Competitive bonus/commission structures
  • Flexi-Fridays: No internal meetings and shut down at Noon every Friday
  • Flexibility: Remote and hybrid work options, so our team can enjoy flexibility and do their best work regardless of location
  • Equity: Stock options are offered to every employee
  • Tech: Monthly cell phone & wifi stipend provided, in addition to laptop and tech equipment for your home office

Paid Parental Leave: 16 weeks pay for birthing parents and 12 weeks pay for non-birthing parents, beginning the day of joining until the child's first birthday.

Where a local country has more liberal leave protocol, we happily comply #embrace-inclusion

  • Learning Opportunities: All employees receive a membership to LinkedIn Learning, plus you will have access to training and support to help you grow while leading creative and challenging projects
  • Sojern Gives Back: We regularly organize office volunteer programs with local charities and organizations, as well as provide 40 hours of paid time per year to volunteer
  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment
  • Travel Perks: IATA membership and personal travel "hotel stay" benefit
  • Recognition: We use Bonusly to allow our team to recognize performance and teamwork #deliverwow #winasateam
  • Wellbeing: We take a wholeperson approach to your wellness with Spring Health men