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Car Park Supervisor

1 month ago

Londonderry, United Kingdom PWP Complete Services Full time
We currently have an opportunity for a Site Supervisor at our site in Foyleside Shopping Centre.

Reporting to the Operations Manager.

Your role as Site Supervisor will include:

  • Managing the day to day running of the car park whilst maximizing revenue and ensuring all users of the car park receive exceptional levels of customer service;
  • Ensuring all customer queries are dealt with in an effective and professional manner, and to provide efficient resolutions to queries;
  • Accurately completing all administrative tasks, whilst adhering to Company policies and procedures;
  • Reporting to senior management, you will be responsible for providing feedback on team and individual performance;
  • Managing and training the team to ensure daily and weekly tasks outline by line management are achieved within the agreed timeframes;
  • Developing or executing employee feedback and recognition programs
  • Creating and managing team schedules
  • Sending reports on weekly takings and any discrepancies
  • Training new hires, when required
  • Completing Cash Collections
  • Ensuring Paystations are in good working order and completing repairs when required.
  • Providing administrative support to line management as and when required.
  • Have previous supervisory experience
  • Be able to demonstrate the ability to effectively manage and motivate the teams to get results and meet service delivery requirements
  • Be able to interact effectively with customers/clients at all levels and to meet and manage customer/client expectations
  • Have a strong set of personal values which match those of the organisation and the vision of the Company

Job Types:
Full-time, Permanent

Salary:
£11.00 per hour

Benefits:

  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Derry: reliably commute or plan to relocate before starting work (required)

Experience:

  • Driving: 1 year (preferred)

Work Location:
One location

Reference ID:
PWP 002

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