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Infrastructure Support Specialist Lead
3 months ago
Contract Type:
Permanent
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Ref: R00AOR03638
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Closing Date:20 March 2024
Our DBAs, play a key role in supporting and optimising our existing systems, as well as helping to shape our team's strategy and direction.
You will be an experienced database system administrator, equally at home carrying out day to day support tasks, providing leadership and guidance to the other team members or helping to ensure that new systems are delivered to our agreed standards.
You have strong communication skills, and a friendly, professional approach will be critical too. Being self-motivated and eager to learn new technologies is essential to your success.
Database technology forms the backbone of many of our critical platforms across Nationwide, such as our Internet Bank, Payments, and Mortgage services.
In line with our Technology Strategy, the DB estate, encompassing SQL, Oracle, Mongo & Cassandra, will expand further in both scope and scale over the next few years.
This will bring new opportunities to understand, manage and exploit our technologies and our cloud providers with the aim of protecting and improving our member services.
This role is in the IT Support team who provide operational support to our Production Database Platforms as well as consultancy to projects looking to implement new databases or migrate some of our end of service life platforms onto supported technology.
More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working.
We value our time in the office to solve problems, to learn, and to feel connected.What you'll be doing:
About you:
As a minimum you will:
- Good experience of enterprise production MSSQL support.
- Ability to troubleshoot utilising Windows event logs, SQL logs and cluster logs.
- Windows FCI and AG clustering support and troubleshooting experience.
- Skilled in Database Audit and Security Processes.
- Experience of working within an ITIL framework.
- Comfortable with performance tuning using queryplans, indexing, DB design etc.
- Experienced in reviewing and approving SQL design documentation.
- Experience with SSIS would be beneficial.
Say it straight
- This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better
- This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
Get it done
- This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the endtoend outcome.
The extras you'll get:
There are all sorts of employee benefits available at Nationwide, including:
- A personal pension
- if you put in 7% of your salary, we'll top up by a further 16%
- Up to 2 days of paid volunteering a year
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
Gympass
- Access to a range of free and paid options for health and wellness.
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career
- 25 days holiday pro rata
What makes us different:
Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank.
As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us.
It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself.You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match.
You'll also be joining us at an important time as we seek to reach more and more people in the UK.
We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.What to do next:
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