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Optalis - Debt Prevention Officer
2 weeks ago
Job advert- Optalis is the adult social care delivery partner on behalf of Wokingham Borough Council and the Royal Borough of Windsor & Maidenhead Council.
Optalis is owned and funded by the 2 Councils. Optalis is not a private provider or an employment agency.- Primary Purpose of Role
- Supporting adult social care practitioners to improve the effectiveness of collection of customer contributions
- Reviewing and developing information for the public and staff regarding charging for adult social care and the various options available for people e.g. deferred payments, third party top ups
- Review and maintain the training package for practitioners to improve financial awareness regarding customer contributions and deliver the training to internal staff
- Quality assure referrals to the brokerage team to ensure that the customer has been referred for a financial assessment and the correct funding route is established.
- The role is based in Maidenhead Town Hall with hybrid working options considered.
- Optalis is committed to safeguarding and promoting the welfare of our staff and customers. All successful applicants will be required to undertake a DBS check and will need to provide proof of their right to work in the UK.
- This role is exempt from the Rehabilitation of Offenders Act 1974. The DBS clearance level required is Enhanced with Adult Barred list.
- Optalis is committed to safeguarding and promoting the welfare of our staff and customers. We would like to remind successful applicants that they will be required to undertake a DBS check and to provide proof of their right to work in the UK.
- Optalis is a local authority trading company owned by and delivering adult social care in both The Royal Borough of Windsor & Maidenhead and Wokingham Borough Council
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