Duty Officer

1 week ago


Wantage, Oxfordshire, United Kingdom South Oxfordshire District Council Full time
Job Advert

Salary and grade:
£28,91- Grade 4

Duration of role: 1-year fixed term

Hours per week: 20

Location:
The Beacon, Wantage

Closing Date:7 July 2023

About the role and what we're looking for


When on duty, the Duty Officer will be responsible for the full front of house and general operational management of the venue, co-ordinating staff and volunteers and overseeing contractors, performers, hirers and public to ensure the effective, efficient and safe delivery of our services with the highest standards of customer care.


Main duties and responsibilities

Duty Management
- maintain a high level of visibility when acting as Duty Officer.
- assisting in delivery of training staff and volunteers including evacuation procedures, customer service, programme knowledge and building operations.
- always ensuring that the Beacon staff and volunteers work in line with the venue operating systems, procedures and legislative regulations.
- when on duty, ensuring the delivery of a timely and efficient ticket sales operation from the box office, including working as box office receptionist on occasion.
- ensuring that all staff and volunteers operate to the highest standards of customer service
- when on duty, carry out fire safety checks - including evacuation procedures and all other health and safety checks relating to the building operations.
- effectively, efficiently and safely managing contractors accessing the venue.
- being fully conversant with the conditions attached to the venue's operating licenses, and with current regulations and legislation and to ensure that these are strictly adhered to at all times
- developing good relationships with performers, hirers, customers, partners and other stakeholders.

Operational

  • To ensure rooms are set up for meetings and events and to always ensure that the building operates to the highest standards.

Hires

  • To help oversee the daytoday delivery of the hirers.
- responding to enquiries, giving tours, scheduling and attending client and team meetings, issue booking forms, ensure billing is accurate and up to date and to be responsible for the logístical planning for all bookings and in-house events.

Building Management
- regularly inspect the building and report any maintenance or cleaning issues
- to ensure the venue maintains the highest standards of safety, presentation and cleanliness.

Health and Safety & Licensing
- ensure the safe management of building usage, front of house staff and volunteers and contractors
- complete and adhere to all the mandatory health and safety training provided by the council
- monitor and update where necessary existing risk assessments
- be fully conversant with the conditions attached to venue's operating licences

This is an active role where the post holders time is divided between duty management and desk work. The post holder will require great time management skills and will thrive in a busy environment.

This role will involve frequent evening and weekend working and will operate on a varying rota basis (your working days/times will vary each week, but your total hours will remain constant).


The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the grading of the post.


Your essential skills, knowledge and experience

  • At least one year's duty management experience (or equivalent) in a community/arts/public building
  • Experience of supervising staff
  • Aptitude for short and long term logístical planning and a keen eye for detail.
  • Great interpersonal and communication skills and strong people management skills
  • Previous experience with ticketing systems would be beneficial
  • Experience of being the responsible officer on duty for Health and Safety, risk and security of a building
  • Ability to communicate effectively with members of the public and internal colleagues
  • Good IT skills including Microsoft word, excel, use of internet and use of electronic booking system
  • Ability to undertake manual handling tasks, such as lifting equipment, setting out and moving furniture
  • Experience of endofday cashing up and banking processes
  • Experience of serving customers in a bar or catering environment, or equivalent cashhandling experience
  • A flexible approach to working patterns, as the role will regularly include evenings and weekend work and working times/days will vary depending on the rota and venue requirement.
  • Commitment to providing outstanding customer service and continuous improvement

About Us

Our Vision:

We strive to be customer-focused, approachable, and business-like. We value honesty, openness, and the provision of high-quality, cost-effective services.

Our Values:

  • Acting with integrity and showing respect.
  • Being accountable.
  • Having passion for our business.
  • Striving for

  • Accounts Assistant

    1 week ago


    Wantage, Oxfordshire, United Kingdom Page Personnel Full time

    Highly reputable local employer near Wantage Study support package for the AATAbout Our Client:Our client is a well known local employer, who provide a bespoke service to their loyal customers. They offer hybrid working but with most days based in their offices near Wantage.The Accounts Assistant's key responsibilities will include:Posting of Purchase...


  • Wantage, Oxfordshire, United Kingdom Gold Care Homes Full time

    About our Home St. Katharine's offers first-class care for residents with 70 beds. Conveniently located near Wantage Shopping Centre, which is regularly used for shopping trips by our residents, the home benefits from access to many local attractions. Each one of our residents benefits from unique, personalised care, designed to make their stay with us...

  • Sales Progessor

    2 weeks ago


    Wantage, Oxfordshire, United Kingdom Global CTS Recruitment Full time £25,000 - £30,000

    Sales Progressor, Wantage £25,000 to £30,000 + bonus - great opportunity Our client is an established business of Estate Agents, Chartered Surveyors and Commercial Property Consultants. Due to continued growth, they are looking for an experienced Sales Progressor to join their friendly team within offices based in the central Wantage. Once the sales has...

  • Credit Controller

    1 week ago


    Wantage, Oxfordshire, United Kingdom Butler Rose Full time

    This role is office-based with flexible start times available.Key Responsibilities: Proactively pursue outstanding payments from customers. Schedule and conduct regular meetings with the Engineering team to efficiently manage receivables and minimise overdue accounts. Daily allocation of customer payments within the ERP system. Prepare cash forecasts....

  • Accounts Assistant

    1 week ago


    Wantage, Oxfordshire, United Kingdom JSS Search Limited Full time

    Main Responsibilities: Assist with the production of the monthly management accounts, including extensive analysis, accrual and prepayments, depreciation and journal adjustments. Sales reporting, including raising invoices and communicating with customers to resolve queries. Preparation of bank and balance sheet reconciliations. Provide support to the...

  • Telesales Executive

    2 weeks ago


    Wantage, Oxfordshire, United Kingdom Purdicom Full time

    Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point and security technologies to a very hungry market. The products and services we sell are always in high demand.We are a...

  • Telesales Executive

    1 month ago


    Wantage, Oxfordshire, United Kingdom Purdicom Ltd Full time

    Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point and security technologies to a very hungry market. The products and services we sell are always in high demand. We are a...

  • Telesales Executive

    4 weeks ago


    Wantage, Oxfordshire, United Kingdom Purdicom Ltd Full time

    Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point and security technologies to a very hungry market. The products and services we sell are always in high demand. We are a...

  • Catering Assistant

    1 week ago


    Wantage, Oxfordshire, United Kingdom Sanctuary Care Full time

    Location: Wantage, South East, GB, OX12 7AR- Department: Care (Catering and Hospitality Staff)- Operation: Sanctuary Care- Closing Date: 29/03/2024- Salary: Requisition: 216552Proud to be notforprofit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do...

  • Catering Assistant

    2 weeks ago


    Wantage, Oxfordshire, United Kingdom Sanctuary Care Full time

    Location: Wantage, South East, GB, OX12 7AR- Department: Care (Catering and Hospitality Staff)- Operation: Sanctuary Care- Closing Date: 12/05/2024- Salary: Requisition: 217937Proud to be notforprofit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do...

  • Trackside Host

    1 week ago


    Wantage, Oxfordshire, United Kingdom Absolute Taste - Williams Racing F1 Full time

    Absolute Taste is a leading event catering company dedicated to the provision of high-end catering services to Formula 1, Private Jet Aviation, performance sports, high-end Domestic & International Events along with a strong presence in catering venues within retail.An exciting opportunity has arisen for a talented Trackside Host to join Williams F1 Racing....

  • Office Administrator

    4 weeks ago


    Wantage, United Kingdom Forensic Access Full time

    **Job Title**: Office Administrator **Location**: Wantage, Oxfordshire (OX12 9FA) **Contract Type**: Permanent, Full Time We are currently looking for an Office Administrator to support the smooth running of our Head Office, in South Oxfordshire. **Role Overview**: This position will be office based due to the nature of the industry and work, within a...

  • Compliance Officer

    5 days ago


    Wantage, United Kingdom WC Full time

    About Us We provide bespoke, high-quality care at home to individuals and families across the UK. We’re different: we aim not just to help maintain the client's lifestyle but to enhance their independence and help them live comfortably in their own home. Role Purpose: The Compliance Officer will make sure that we comply with internal and external...

  • Security Officer

    3 weeks ago


    Wantage, United Kingdom Risk Management Security Services Full time

    Security Officer required in Wantage, Oxford - £12.00 per hour. This is a temporary role where you will be required to work from April to October with the opportunity to transfer within should we have any vacancies be available. This is a full-time permanent role, where you will be required to work Monday to Saturday 11:30 to 21:00. Your main function is...

  • Purchasing Officer

    2 months ago


    Wantage, United Kingdom Contechs Full time

    **Purchasing Officer** **Duration: 6 Rolling Month Contract** **Location: Oxford** **Our high profile customer in the Automotive Industry is looking for a Purchasing Officer.** **Role Purpose**: - Management of the supply base to ensure effective supply of product and services delivered correct to specification, to schedule and at minimum cost to...

  • Purchasing Officer

    5 hours ago


    Wantage, United Kingdom Contechs Full time

    **Purchasing Officer** **Duration: 6 Rolling Month Contract** **Location: Oxford** **Our high profile customer in the Automotive Industry is looking for a Purchasing Officer.** **Role Purpose**: - Management of the supply base to ensure effective supply of product and services delivered correct to specification, to schedule and at minimum cost to...

  • Procurement Officer

    5 days ago


    Wantage, United Kingdom Contechs Full time

    **Position Title: Buyer/Procurement Officer** **Duration: 12 Rolling Month Contract** **Location: Oxford** **Contechs are representing a automotive client in the Automotive industry looking for a Procurement Officer/Buyer.** **Outside IR35 - Starting from £35.00 per hour** **Role Purpose**: - Management of the supply base to ensure effective supply of...

  • Procurement Officer

    5 days ago


    Wantage, United Kingdom Contechs Full time

    **Position Title: Procurement Officer** **Duration: 6 Month Contract** **Location: Oxford** **Role Purpose**: - Management of the supply base to ensure effective supply of product and services delivered correct to specification, to schedule and at minimum cost to support a multi programme demand. **Operational Duties**: - Responsible for the on-time...


  • Wantage, United Kingdom Venn Group Full time

    Venn Group are currently working with an Educational Group in South Oxfordshire to recruit a Senior Finance Officer to join a newly structured finance team. Reporting to CFO, the role will work in conjunction with the current Senior Finance Officer, to provide a knowledgeable and informative finance service to the group. Some of the key duties: - Complete...

  • Security Officer

    3 weeks ago


    Wantage, United Kingdom Mitie Full time

    **Store Protection Officer - Wantage - Wallingford street OX12 8BD** **Full time** **£11.58ph** **Job Overview** - To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. - Delivering results that meet and / or exceed...

  • Procurement Officer

    1 week ago


    Wantage, United Kingdom WAE Technologies Limited Full time

    **ACCELERATE YOUR CAREER** WAE Technologies Limited exists to accelerate the advantage and impact of our clients. We do it through innovative engineering and technology that solves complex problems and brings a step-change in weight, speed, and efficiency. Join us to help fulfil our mission to accelerate an efficient, electric, and sustainable future. WAE...


  • Wantage, United Kingdom Global CTS Recruitment Full time

    **Receptionist, central Wantage to £25,000** Overview: We are seeking a highly organised and detail-oriented Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth operations in our office. This is a full-time position with opportunities for...

  • Accounts Assistant

    2 weeks ago


    Wantage, United Kingdom Page Personnel Full time

    Highly reputable local employer near Wantage - Study support package for the AAT **About Our Client**: Our client is a well known local employer, who provide a bespoke service to their loyal customers. They offer hybrid working but with most days based in their offices near Wantage. The Accounts Assistant's key responsibilities will include: - Posting of...


  • Wantage, United Kingdom Equus design lts Full time

    Responsibilities: - Perform data entry tasks accurately and efficiently - Organise and maintain construction-related documents in a computerised system - Provide clerical support such as typing, filing, and photocopying - Assist in the coordination of office activities and operations Qualifications: - Proficient in data entry and experienced with Google...


  • Wantage, United Kingdom Equus design lts Full time

    Responsibilities: - Perform data entry tasks accurately and efficiently - Organise and maintain construction-related documents in a computerised system - Provide clerical support such as typing, filing, and photocopying - Assist in the coordination of office activities and operations Qualifications: - Proficient in data entry and experienced with Google...

  • Cleaning Operative

    2 months ago


    Wantage, United Kingdom Purdicom Full time

    **Position Summary** **Principal Duties**: - Overseeing cleaning of all of our offices, Warehouse and Gym - Cleaning, Mopping, Hoovering, and sanitizing kitchen, kitchenettes, Toilets, offices, board room, Gym, Shower room and warehouse - Reporting any maintenance or repair needs to your manager - Following cleaning procedures and safety guidelines -...


  • Wantage, United Kingdom Gold Care Homes Full time

    About our Home St. Katharine’s offers first-class care for residents with 70 beds. Conveniently located near Wantage Shopping Centre, which is regularly used for shopping trips by our residents, the home benefits from access to many local attractions. Each one of our residents benefits from unique, personalised care, designed to make their stay with...


  • Wantage, United Kingdom Gold Care Homes Full time

    About our Home St. Katharine’s offers first-class care for residents with 70 beds. Conveniently located near Wantage Shopping Centre, which is regularly used for shopping trips by our residents, the home benefits from access to many local attractions. Each one of our residents benefits from unique, personalised care, designed to make their stay with...


  • Wantage, United Kingdom The Recruitment Group Full time

    We are on the lookout for a committed and experienced Temporary Receptionist to work with our well-established client in Wantage, Oxfordshire Hourly rate: £11:00 - £12:00 per hour Hours: 9am - 5pm Days: Monday - Friday Location: Wantage, Oxfordshire Start date: ASAP. About the role: As a Temporary Receptionist, your responsibilities will include: -...


  • Wantage, United Kingdom WC Full time

    Duties - Perform data entry tasks, including inputting financial information into QuickBooks - Organize and maintain physical and digital files - Assist with the preparation of reports, presentations, and other documents - Manage calendars and schedule appointments - Coordinate meetings and conference calls - Provide general administrative support to staff...


  • Wantage, United Kingdom Gold Care Homes Full time

    About our Home St. Katharine's offers first-class care for residents with 70 beds. Conveniently located near Wantage Shopping Centre, which is regularly used for shopping trips by our residents, the home benefits from access to many local attractions. Each one of our residents benefits from unique, personalised care, designed to make their stay...