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Transport Controller
1 month ago
BE AN ESSENTIAL PART OF EVERYDAY LIFE
Location:
Birmingham (B24 9HY)
Contract Type:
Permanent (Full-Time)
Shift pattern:
Rotating shifts; days, afternoons and nights.
, ,
Criminal Check required:
Yes
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changeswe're looking for you.
If this sounds like a team you'd like to joinkeep reading.
We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;
- Provision of excellent customer service
- Coordination of collection and delivery of goods
- Preparation of Transport and customer documents ensure compliance with standard operating procedure.
- To adhere to all company health and safety policies and standards of housekeeping
- Proactively escalates any potential service issue to both immediate management and to the customer.
- When required, to ensure flexibility within the department to cover colleague's tasks during times of holidays & absence.
- Investigate routings for the Transport Plan for new / amended customers/destinations
- Liaising with the operation to ensure stock is despatched correctly
- Dealing with customer requests to ensure service levels are surpassed
- Ensuring all administration is up to date and accurate
Now, here's what we need from you:
- Proven experience within Logistics Industry
- Proven experience within a customer facing role
- Communication skills verbal & written
- Ability to follow work procedure
- WTD and Drivers hours regulations
- Ability and Flexibility to work shifts/weekends
National CPC
- Desirable
MS Office literate
- Essential
As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, cycle to work scheme and financial education.
You and your family can access our benefits portal on the go, with hundreds of retail and lifestyle discounts including affordable refurbished and recycled technology and services such as free mortgage and Will advice.
We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more are hosted on our Benefits platform which you will have access as a DHL Employee.What you'll need to do next?
The Company is committed to providing equality of opportunity for all employees.
Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect.
We will ensure that equality of opportunity maintains a high profile in our organisation.We have other current jobs related to this field that you can find below
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