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Night Concierge/valet/ Luxury Residential

3 months ago

London, Greater London, United Kingdom PMR Full time
Great opportunity for an experienced NIGHT CONCIERGE & VALET at a luxury residential scheme in Hyde Park, London.

Shift Pattern: 4 days on 4 days off; 7pm -7am

Salary:
£30,000pa

The Role:

  • Excellent quality customer service for the development, its residents, and guests.
  • Motivate colleagues to strive for and achieve success for the company.
  • Develop and maintain constructive working relationships with team members, onsite staff, residents, guests, and contractors, working collaboratively to achieve overall business outcomes.
  • Take personal responsibility for understanding and following the company's Health & Safety policies and practices, demonstrating personal engagement with safety, and proactively identifying risks and hazards and continuously improve safety performance.
  • Work very closely with the Night Duty Manager and Housekeeping with the implementation of SOP manuals, policies, and procedures.

Requirements:

  • Minimum 3 years hospitality experience as a concierge within London superprime hotels or residential scheme
  • Must have excellent communication skills and customer service skills, with an understanding of H&S and security operations
  • Must be assertive, show initiative and have a very keen eye for detail.
  • Wear correct uniform at all times and maintain impeccable standards of appearance, personal hygiene, behaviour and discipline.
  • Clean UK driving licence held for no less than two years preferred, to assist with valet services on request