Box Office Assistant

7 days ago


Edinburgh, Edinburgh, United Kingdom Edinburgh Festival Fringe Society Full time

Closing date 10:00 Monday 15 April 2024

Interview date:
Monday 6 and Tuesday 7 May 2024

Start date:
Thursday 25 July 2024

End date:
Monday 26 August 2024

Location:
Office based, central Edinburgh

Background:


The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome.

No individual or committee determines who can or cannot perform at the Fringe.


It all began in 1947 with eight companies - six of them from Scotland - taking a risk, turning up uninvited and performing on the 'fringe' of the inaugural Edinburgh International Festival.

Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world, second only to the Olympics in terms of global ticketed events.

In 2023, 3,553 shows took place in 288 venues across Edinburgh.


The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination.

We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.


Role and responsibilities:

  • Selling tickets on a computerised ticketing system in person and by phone
  • Dealing with general enquiries from customers regarding the festival
  • Assisting the Customer Service Team with basic customer service tasks
  • Following Fringe Box Office policies, procedures, and processes at all times
  • Assisting with queue management to ensure the flow of customers through public facing areas of the Fringe Box Office is smooth and efficient
  • Cash handling and reconciliation of till balances

Person specification:

Essential

  • Excellent customer service skills when dealing with members of the public
  • The ability to work in a team as well as using your own initiative
  • The ability to work productively and consistently in a busy environment under pressure while responding to a variety of demands from customers and colleagues
  • Good computer skills
  • Good cash handling skills

Desirable

  • Previous experience of working in a festival environment
  • Previous box office experience.

Rate of pay and benefits:

The rate of pay for this post is £12.00 per hour.

There are three contract options available for this role:

Contract 1:

  • 35 hours worked over 5 days.
  • Normal working pattern an 8hour shift between 09:45 to 18:15, Monday to Sunday with a onehour unpaid lunch break with 2 variable days off.

Contract 2:

  • 21 hours over 3 days.
  • Normal working pattern an 8hour shift between 09:45 to 18:15, Monday to Sunday with a onehour unpaid lunch break with set 4 days off.

Contract 3:

  • 25 hours over 5 days.
  • Normal working pattern is a 5hour shift between 9:45 to 15:15, Monday to Sunday with 2 variable days off.


The Fringe have identified six pillars of commitment around the sustainable delivery of their work, are active members of the Festivals Edinburgh Sustainability Working group and include climate action as one of the headline targets in the Fringe development goals.

As part of the commitments of this work, all Fringe staff members are expected to assist with the Fringe Society's environmental goals and consider these in all elements of your work.

Application deadline: 15th April, 2024

  • Edinburgh, Edinburgh, United Kingdom Festivals Edinburgh Full time

    £13 per hourClosing Date 8 April 2024Fixed Term, Full TimeAbout the OrganisationThe idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.It all began in 1947 with eight companies - six of them...


  • Edinburgh, Edinburgh, United Kingdom Edinburgh Festival Fringe Society Full time

    Closing date 10:00 Monday 15 April 2024Interview date: Monday 29 April - Thursday 2 May 2024Start date: Monday 08 July 2024End date: Monday 26 August 2024Location: Office based, central EdinburghBackground:The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No...


  • Edinburgh, Edinburgh, United Kingdom Edinburgh Science Full time

    Edinburgh Science Festival is recruiting for a Box Office Supervisor to join our team for the 2024 Festival.About the role:We are seeking a Box Office Supervisor for our upcoming Edinburgh Science Festival 2024. This role is crucial in ensuring a smooth ticketing experience for our diverse range of events, providing outstanding customer service, and...


  • Edinburgh, Edinburgh, United Kingdom Kingdom Services Group Ltd Full time

    An excellent opportunity has arisen to join Kingdom Cleaning as an Office Assistant working at a Bank Office building in Edinburgh, EH8 area. Hours: On average 20 hours per week, shifts as per site rota. Monday to Friday 09:00am - 13:00pm. Pay Rate: £12.20 per hour. Own transport is requried due to location of the site. Reporting directly to...


  • Edinburgh, Edinburgh, United Kingdom Office Angels Full time £15 - £17

    Are you an experienced Cashier looking for a temporary opportunity? Our client, a prestigious organisation, is seeking a Temporary Cashier to join their team from June 2024 to August 2024. If you have previous cashier experience and knowledge of double-entry bookkeeping, this could be the perfect role for youTemporary CashierEdinburgh City Centre97 per hour...


  • Edinburgh, Edinburgh, United Kingdom Kingdom Full time

    An excellent opportunity has arisen to join Kingdom Cleaning as an Office Assistant working at a Bank Office building in Edinburgh, EH8 area.**Hours: On average 20 hours per week, shifts as per site rota. Monday to Friday 09:00am - 13:00pm.Pay Rate: £12.20 per hour.Own transport is requried due to location of the site.Reporting directly to Area Manager, the...

  • PA/Office Manager

    1 week ago


    Edinburgh, Edinburgh, United Kingdom Office Angels Limited Full time

    Looking for an exciting opportunity as an Office Manager/PA? Our client, a dynamic property business based in Edinburgh, is seeking a talented individual to join their team. As the Office Manager/PA, you will play a key role in ensuring the smooth running of the office and providing comprehensive administrative support to the Managing Director. This is a...


  • Edinburgh, Edinburgh, United Kingdom Office Angels Full time

    Calling all IT WhizzesWe are currently looking for a Temporary IT Support Assistant to join our client in West Edinburgh. This is a full time role starting ASAP on an ongoing basis. Hours of work are Monday to Friday 9-5pm and paying £11.00 per hour.The role will involve building and configuring new laptops, software updates and various other IT related...


  • Edinburgh, Edinburgh, United Kingdom Office Angels Limited Full time

    Our client, a highly acclaimed company based in Edinburgh City Centre, is seeking an enthusiastic and self-motivated Administrative Assistant to join their team.About The Job:As an Administrative Assistant, you will provide full secretarial, administrative, and business processing support to a team. With a mix of responsibilities, including processing...


  • Edinburgh, Edinburgh, United Kingdom Office Angels Full time

    _Are you an experienced Administrator looking for a part-time position?_- Then read on..._Here at Office Angels Edinburgh we have a great opportunity to join our highly credible client on a part time basis - based in South Queensferry The hours of work are 25-30 hours p/w, preferably over 5 days, with a salary of £20-22k dependant on experience.Our client...


  • Edinburgh, Edinburgh, United Kingdom Office Angels Limited Full time

    Our client is an innovative and ground-breaking social enterprise operating in the healthcare/retail industry.This is an exciting opportunity to join our client's rapidly growing distribution sector as a Contracts & Partnership Assistant, based in Musselburgh.As part of our client's team, you will play a crucial role in ensuring an efficient service to...

  • Office Assistant

    1 week ago


    Edinburgh, Edinburgh, United Kingdom Page Personnel - UK Full time

    Urgent EdinburghAbout Our Client:A leading industry firmBuilding Management Ensure meeting rooms and office spaces are kept tidy and presentable at all times. Liaise with building management to ensure H&S legislations are met. Maintain stock of supplies by anticipating work requirements, ordering supplies, anddistributing when necessary. Meet and greet...

  • Edinburgh Fringe 2024

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Assembly Festival Full time

    You will be part of a well-trained team who have a thorough knowledge of the ticketing system and our Festival programme. As a member of the Box Office team, you will be an important and skilled team member able to resolve customer queries, advise and direct customers. You will have a professional manner, be a people person and happy to gather and organise...

  • Edinburgh Fringe 2024

    1 month ago


    Edinburgh, Edinburgh, United Kingdom Assembly Festival Full time

    You will be part of a well-trained team who have a thorough knowledge of the ticketing system and our Festival programme. As a member of the Box Office team, you will be an important and skilled team member able to resolve customer queries, advise and direct customers. You will have a professional manner, be a people person and happy to gather and organise...

  • Office Assistant

    1 week ago


    Edinburgh, Edinburgh, United Kingdom Greig Avinou Ltd Full time

    Office AssistantFounded in 1981, Greig Avinou Ltd is the leading national window cleaning company.With a growing turnover in excess of £3m per annum, Greig Avinou Ltd employs over 75 full-time staff, servicing contract and commercial sites throughout the UK.We are now looking to recruit an experienced Office Assistant. This is a key role within a small...

  • Marketing Assistant

    1 week ago


    Edinburgh, Edinburgh, United Kingdom Chase Recruitment Limited Full time

    Job type: Permanent Employment hours: Full-Time Salary: Competitive Salary and Bonus About the role Launch Your Marketing Career with us Do you have a passion for creativity and developing content? CHASE is the UK's leading independent provider of outsourced solutions to commercial and medical teams in the life sciences industry. Our solutions include...


  • Edinburgh, Edinburgh, United Kingdom Rocco Forte Hotels Full time

    HR Coordinator/Officer:PermanentThe BalmoralEdinburgh, ScotlandAPPLYThe Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never...

  • Office Assistant

    7 days ago


    Edinburgh, Edinburgh, United Kingdom Clifton Hall School Ltd Full time

    Applicants are required to have five National 5s at C Level or above (or equivalent) including English, Maths and preferably some experience in administration.Requirements of Office Assistant Computer literacy with knowledge in Microsoft Office 365 (Word/Excel/Outlook) Excellent communication skills both written & verbal Excellent work ethic & organisation...

  • Office Assistant

    7 days ago


    Edinburgh, Edinburgh, United Kingdom Williams Lea Full time

    Multi Services AssistantSalary: £23,400Location: EdinburghContract: 3 month FTC with the possibility to extendShifts: 37.5 hours per week, Monday to Friday, shifts on a rotational basis between 8.00am and 6.00pmWork Model: onsiteWilliams Lea seeks a Multi Services Assistant to join our teamWilliams Lea is the leading global provider of skilled...


  • Edinburgh, Edinburgh, United Kingdom Turcan Connell Full time

    Job AdvertWe have an opportunity for a full-time permanent Office Services Assistant to join our Office Services Team in our Edinburgh office. The full-time hours are Monday to Friday, 9.30am to 5.30pm, 33.75 hours per week and the role is office based.ResponsibilitiesAs an Office Services Assistant will provide administrative assistance to Partners and...