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Pa/office Administrator

3 months ago

Birmingham, Birmingham, United Kingdom Word360 Full time

About Us:

At Word360, we are dedicated to delivering exceptional language solutions and services to our clients. We are passionate about building a global brand synonymous with excellence in customer service, quality, and innovation.

As the largest interpreting agency in the Midlands and the UK, we have achieved a number of accolades over the years including 'Business of the Year' at the Chambers of Commerce awards this year.


Responsibilities:

Administrative Support

  • Coordinate and schedule meetings, appointments, and travel arrangements for senior management.
  • Prepare and distribute documents, reports, and presentations as required.
  • Maintain office supplies inventory by checking stock levels and ordering supplies as needed.
  • Assist with the organisation of company events, conferences, and meetings.

Personal Assistance:

  • Provide comprehensive personal assistance to the Chief Executive Officer and Chief Commercial Officer, including managing calendars, scheduling personal appointments, and handling personal correspondence.
  • Handle personal errands and tasks as requested, ensuring timely completion and discretion at all times.
  • Act as a liaison between senior management and external parties, including family members, clients, and service providers.
  • Manage householdrelated tasks such as bill payments, household staff coordination, and household inventory management.

Documentation and Record-Keeping:

  • Maintain accurate and organised electronic and physical filing systems.
  • Prepare and update various documents, including contracts, agreements, and expense reports.
  • Ensure confidentiality and security of sensitive information and documents.

Communication and Liaison:

  • Facilitate effective communication between senior management and other team members, ensuring timely dissemination of information.
  • Build and maintain positive relationships with clients, vendors, and other stakeholders.

Office Management:

  • Oversee office facilities, including managing maintenance, repairs, and vendor relationships.
  • Coordinate with IT support for resolving technical issues and ensuring smooth functioning of office equipment and systems.
  • Implement and maintain office policies and procedures to ensure a safe and productive work environment.

Qualifications:

  • Proven experience as an office administrator, personal assistant, or similar role.
  • Discretion and confidentiality in handling sensitive information.
  • Excellent organisational and time management skills, with the ability to prioritize tasks effectively.
  • Strong communication skills, both written and verbal, with a high level of professionalism.
  • Have proven experience of producing correspondence and documents
  • Have the ability to judge a context, make connections and build relationships.
  • Ability to work independently with mínimal supervision and as part of a team.
  • Flexibility and adaptability to meet changing priorities and deadlines.
  • Attention to detail and accuracy in all tasks.
  • Bachelor's degree preferred, but not required.

The Role
Word360 is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 21 days holiday per year + bank holidays + extra day off for your birthday
  • An extra day's paid holiday per year: For every year you remain part of our team, you'll earn an extra day's annual leave from 2 years up to 5 years.
  • Onboarding and full training provided; We invest in continued training and annual group training to ensure you continue to be better,
  • Employee awards and training and development opportunities
  • Health Insurance: Also enjoy free gym memberships, free cinema tickets and lots more
  • Build your career: Get out what you put in. With our growth plans, you will be constantly pushing the boundaries of your expertise.
  • Cycle to Work scheme: Let us help you be part of the cycle revolution
  • Work Pension
  • Social events and opportunities to innovate across the business
Word360 is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

Pay:
£30,000.00 per year

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

Personal Assistant: 1 year (required)

  • Administrative experience: 3 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person