Admin Scheduler

2 weeks ago


Coleraine Co Londonderry, United Kingdom Riada Resourcing Full time £12

Northern Ireland Housing Executive - Admin Scheduler - Coleraine

Are you an experienced Administrator considering a move into the Public Sector? Apply today to find out more.

About the role:

  • Hourly Rate: £11.98 per hour
  • Location: Coleraine
  • Hours of Work: 37 hrs per week, Monday to Friday + out of hours evenings & weekends on a rota basis
  • Holidays: 37 days pro rata
  • Duration: Temporary, ongoing
  • Please note closing date for this vacancy is 29th April however you can register your interest for other upcoming vacancies by applying today

Duties include:

  • To accurately diagnose and record maintenance repairs for tenants and triage customer calls.
  • To schedule or reschedule all appointments to suit customers and or business needs.
  • To correlate repairs data and track repairs progress against agreed deadlines, following up on any beyond deadline jobs.
  • To communicate and liaise with a range of internal and external stakeholders.
  • To build and maintain a knowledge and understanding of the schedule of rates.
  • To carry out and complete all work to a high quality and in a timely manner to meet contract KPIs.
  • To take an active and positive role within the team, working together to meet business objectives.
  • To use a wide range of IT systems to record, manage, create, analyse and retrieve repairs information.

Criteria:

  • Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year's relevant general administrative experience

OR

  • Have five GCSEs (Level 2), or equivalent qualification, plus at least two years' relevant general administrative experience

OR

  • Can demonstrate three years' general administrative and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training
  • Demonstrate the relevant number of years' experience in each of the below areas:

Providing an administrative service

Engaging with customers and staff to coordinate service delivery

Using a range of computer packages, including Word, Excel, Outlook etc.

  • As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.

If you're interested in finding out more apply online, email your CV to or give Wendy a call on to find out more.

Riada Resourcing is an equal opportunities employer.

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