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Operations and Customer Service Administrator

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Coleraine, United Kingdom Oliver Exorna Group Full time

Job description About Us: At Exorna, a leader in the manufacturing and retail of bespoke furniture solutions, we are proud to announce a new opportunity within our team due to our continued growth. We are dedicated to excellence in design, quality, and customer service. To support our expansion, we are seeking a dedicated and skilled CAD Technician and Procurement Support to join our dynamic team. Key Responsibilities: - Regular communication with customers using telephone, SMS, and email. - Uploading customer sales orders onto Sage200 - Direct interaction with the Production and Dispatch Manager through face-to-face and two-way radio communication. - Proficient use of the full Office365 Suite, Sage 200, and Exorna Manufacturing Software. - Responsible for updating dispatch schedules based on standard lead times, customer delivery requirements, and supplier lead times. Requirements: Proficiency in using Office 365 Suite. Excellent communication skills, capable of collaborating effectively with both the design and procurement teams. Strong organisational skills and a keen attention to detail. What We Offer A competitive salary, reflective of your experience and the value you bring to our team. Working Hours Mon - Fri 8am-5pm How to Apply: Interested candidates are invited to submit their CV along with a covering letter detailing their suitability for the role by clicking apply. Please include examples of previous CAD work if available Job Type: Full-time Benefits: Company pension Employee discount Free parking On-site parking Schedule: Monday to Friday Skills: Admin Work Customer Service Customer Care