Patient Administrator

1 week ago


Guildford, Surrey, United Kingdom Maxxima Full time
Maxxima have recently partnered with one of the UK's largest specialist provider of diagnostic and healthcare solutions. We are currently looking for an experienced
Patient Administrator, who can provide overall support for the hospital.

This post is based in
Guildford, which is easily accessible from the M25, with Guildford train station only a 10 minute walk.


About the role:


As a
Patient Administrator, you will play a pivotal role in how we support our patients throughout their healthcare journey.

You will provide a high-quality administrative and secretarial service for the unit to ensure an efficient service, using IT systems and digital technology to ensure patients feel informed throughout the process, and provide administrative support to colleagues for the imaging services we provide.

You would be required to work 4x9 hour shifts a week that would typically be within a time frame of 7am and 7.30pm (with both early and late shifts).


What's in it for you as a Patient Administrator:

  • 27 days annual leave (plus bank holidays)
  • Generous company contribution pension scheme
  • Private medical insurance options
  • Life assurance
  • Hybrid and flexible working opportunities
  • Fantastic learning and development opportunities
  • 24/7 access to a dedicated wellbeing hub and an Employee Assistance Programme
  • Enhanced parental leave
  • Monthly award programme and online peertopeer recognition
  • Long service recognition, with vouchers and additional annual leave
  • Refer a friend bonus
  • Discounts on healthcare services
  • Smart tech, Cycle to Work and thousands of discounts and cashback options
  • Paidfor professional memberships and more

Your main responsibilities as a Patient Administrator:

  • Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
  • Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
  • Booking clinically validated appointments on the internal system
  • Ensuring all payments are invoiced promptly and accurately and that payments are taken on the day
  • Tracking and distributing imaging data and reports as required
  • Utilising relevant IT systems to support the delivery of a highquality imaging service
  • Assist with monthly reports
  • Complying with ISO standards, respecting and protecting confidentiality
  • Reporting any incidents, feedback or complaints effectively
  • Ensuring patient and customer focus is central to the commercial success of the business

What we are looking for in a Patient Administrator:

  • A proficient understanding of IT packages and administration tasks
  • The ability to prioritise tasks whilst maintaining accuracy and attention to detail
  • Effective communication skills, both on the phone and face to face
  • A strong understanding of confidentiality and data protection
  • A supportive, trustworthy and reliable approach to their work
  • An empathetic and caring approach


  • Guildford, Surrey, United Kingdom Circle Health Group Full time

    Applicants should meet the following criteria: Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence Proficient in the use of a PC, including the use of software and systems Basic financial awareness Previous administration experience in a private healthcare environment. Duties of this role include: To contribute to...


  • Guildford, Surrey, United Kingdom Circle Health Group Full time

    Patient Administrator - PhysiotherapyFull Time - PermanentSalary: £21, depending on level of experience, training and qualification)The Mount Alvernia Hospital in Guildford** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other...


  • Guildford, Surrey, United Kingdom GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.We are looking for a Patient Administration Officer to join the team at our new, state-of-the-art centre based in Guildford on a full-time, permanent basis.As the Patient Administration...


  • Guildford, Surrey, United Kingdom The Fairlands Practice Full time

    Part Time - Receptionist -11 hours per weekMonday 1pm -7pmThursday 1pm - 6pmPlease note that these hours are set and cannot be changed, pay is £10.92 per hour.Please note that you may need to work at two sites as needed as The Fairlands Practice has a main surgery (Fairlands Avenue) and a branch surgery a few minutes car drive away (Glaziers Lane,...


  • Guildford, Surrey, United Kingdom Merrow Park Surgery Full time

    Job summary We are a forward thinking, busy and friendly General Practice based in Guildford, looking to recruit an enthusiastic person to join our Patient Services Team. Merrow Park Surgery provides care for 12,500 patients in its surrounding areas. Main duties of the job The successful applicant should possess excellent communication skills and...

  • Administrator

    1 week ago


    Guildford, Surrey, United Kingdom Alliance Medical Ltd Full time

    About The Role:We have an exciting opportunity for skilled and motivated Administrator to join our team at our Guildford Radiopharmacy production site,You should ideally have experience in a administration role.To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A...


  • Guildford, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICEAdministration SupportAdministration SupportGuildford Hospital | Bookings | Permanent | Full time£21,333.00 per annum | 37.5 hours per weekAre you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of...

  • Administrator

    1 week ago


    Guildford, Surrey, United Kingdom Alliance Medical Ltd Full time

    Job summary:We have an exciting opportunity for skilled and motivated Administrators to join our team at Guildford Diagnostic Imaging.You should ideally have experience in a Healthcare environment as you will be required to meet and greet patients.Please note there are full and part time hours available in this role.Main duties of the job:A key element of...

  • Administrator

    1 week ago


    Guildford, Surrey, United Kingdom NHS Professionals Full time

    Job Title: AdministratorTrust:Surrey and Borders Partnership NHS Foundation TrustLocation:Farnham Road Hospital, GU2 7LXPay Rates:£14.11 per hourShift Patterns:Monday, Tuesday and Wednesday 9am-5pm (22.5 hours a week)Is business administration repetitive or boring?It's neither, this couldn't be further from the truth, the NHS must be well organised and keep...


  • Guildford, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICERadiology Administrator (Bank)Administrator (Bank)Guildford Hospital | Administration | Bank | Part TimeUp to £13.27 per hour depending on experienceDiscover job opportunities at Nuffield Health in a breeze.We aim to provide you with various roles to help you grow both personally and professionally at Nuffield Health. Looking for a new challenge?...

  • Administrator

    1 week ago


    Guildford, Surrey, United Kingdom NHS Professionals Full time

    Job Title: AdministratorTrust:Central Surrey Health LimitedLocation:Jarvis Centre, 60 Stoughton Road, Guildford GU1 1LJPay Rates:£13.07 per hourShift Patterns:Monday Friday 9am5pm (37.5 hours a week)Is business administration repetitive or boring?It's neither, this couldn't be further from the truth, the NHS must be well organised and keep detailed records...


  • Guildford, Surrey, United Kingdom Optegra Full time

    Optegra has an exciting new opportunity for an experienced Receptionist/Administrator to join our amazing and supportive team in our Surrey Eye Hospital. Please note that this is a bank position with pay rate of £13/ph.Company OverviewAt Optegra we work with inspiring, passionate and highly skilled teams with a common goal to deliver the highest standards...


  • Guildford, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICEBookings AdministratorBooking CoordinatorGuildford Hospital | Permanent | Part timeUp to £21,500 per annum (pro rata), depending on experience30 hours per weekNuffield Health is Britain's largest Healthcare Charity. Our Guildford Hospital office plays a vital role, working with our Emotional Wellbeing teams and customers who are receiving...


  • Guildford, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICEMedical Records AdministratorMedical Records AdministratorGuildford Hospital | Bookings | Permanent | Full-TimeUp to £21,333 per annum, depending on experience37.5 hours per weekWe have an exciting opportunity for an experienced Bank Medical Records Assistant to join our Guildford Hospital. You will be operationally responsible for the...


  • Guildford, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICERadiology AdministratorAdministrator - RadiologyGuildford Hospital | Guildford | Permanent | Full time£22,500 per annum | 37.5 hours per weekAre you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part...


  • Guildford, Surrey, United Kingdom The Fairlands Practice Full time

    Part Time - Receptionist -2 shift patterns available one at 20.5 hours per week and one at 25.5 hours per week, _working patterns include 8am starts and 7pm finishes across Mon, Tues, Wed, Thurs & Fri_ Please note that this is a _permanent role_ _and pay is £11.67 per hour and you will be working across two sites (Fairlands Practice Surgery GU3 3NA and...


  • Guildford, Surrey, United Kingdom Hidden Hearing Ltd Full time

    Job descriptionThe role of Clinic Receptionist and Coordinator (known internally as Branch Coordinator) is an important part of Hidden Hearing's commitment to provide premium customer service responsible for ensuring our customers appointments are scheduled appropriately.This role is 2 days per week on Thursday and Friday.The role will also include -- Diary...

  • Bank Administration

    1 week ago


    Guildford, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICEBank AdministrationBank Administration AssistantGuildford Hospital l | Reception | Bank contract | Part time£10.04 per hourWorking on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availabilityOur team in our Guildford Hospital currently have...


  • Guildford, Surrey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites,...


  • Guildford, Surrey, United Kingdom ISS Facility Services Full time

    Administration AssistantContract: HealthcareLocation: Guildford, Surrey GU2 7LXHours of work: 37.5Working Pattern:Monday to Friday:8:30 - 16:30Contract Type: PermanentSalary: £ £13.08An exciting opportunity has arisen for an Administration Assistant to join our team at Farnham Road Hospital.We are seeking a diligent and proactive Office Assistant to join...