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Administrator/receptionist
3 months ago
working patterns include 8am starts and 7pm finishes across Mon, Tues, Wed, Thurs & Fri_
- Please note that this is a _
permanent role_ _and pay is £11.67 per hour and you will be working across two sites (Fairlands Practice Surgery GU3 3NA and Glaziers Lane Surgery GU3 2DD)._
Please note that you will need to work at two sites as needed as The Fairlands Practice has a main surgery (Fairlands Avenue) and a branch surgery a few minutes car drive away (Glaziers Lane, Normandy).
We are looking for a part-time Receptionist with excellent communication, customer service and IT skills to join our friendly and supportive reception team.
As Receptionist you will responsible for assisting the team in meeting the needs of both the patients and the practice.
The following are the core responsibilities of a Receptionist.
There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
As a receptionist you will be responsible for:
a. Maintaining and monitoring the practice appointment system
b. Processing in person, telephone and e-requests for appointments
c. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
d. Signposting patients to the correct service
e. Initiating contact with and responding to, requests from patients, team members and external agencies
f. Reading code data on EMIS
g. Photocopying / scanning documentation as required
h. Data entry of new and temporary registrations and relevant patient information as required
i. Inputting data into the patient's healthcare records as necessary
j. Managing all queries as necessary in an efficient manner
k. Carrying out system searches as requested
l. Maintaining a clean, tidy, effective working area at all times
m. Monitoring and maintaining the reception area and notice boards
n. Supporting all clinical staff with general tasks as requested
o. Providing support to administrative staff during periods of staff absence
Job Types:
Part-time, Permanent
Pay:
From £11.67 per hour
Expected hours:
per week
Benefits:
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- GUILDFORD: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Be available to work the advertised hours of 25.5 hours each week, working patterns include 8am starts and 7pm finishes across Mon, Tues, Wed, Thurs & Fri. (please note this is a permanent position)
Work Location:
In person
