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Director of Service Practices
3 months ago
Having both great technical proficiency and commercial acumen, the Director of Service Practices guides our expert teams to devise, deliver and supportworld-class technical solutions for our managed service customers.
The Director of Services Practices manages the following Service Practices - Service Desk Operations, Cloud, Cyber Security, Modern Workplace, Application Modernisation and Digital Innovation.
You'll be accountable for the pipeline of technical people, knowledge and skills underpinning our Managed Services' deliveries and our future strategy.
Experience and knowledge
- Able to demonstrate technical background and expertise in least 2 of our Service Practices (Service Desk Operations, Cloud, Cyber Security, Modern Workplace, Application Management and Digital Innovation).
- Knowledge and understanding of emerging technologies in the digital data landscape.
- Significant people management experience including successfully building, motivating, and managing large technical teams. Experience of an inhouse multidisciplinary, client facing environment is advantageous.
- Significant experience of successfully delivering multiple large and complex services and projects simultaneously, in a client facing environment.
- Previous managed services experience is advantageous.
- Proven track record of managing multiple priorities and risk, whilst looking for opportunities to innovate and streamline.
- Proven track record of developing strong working relationships at all organisational levels and gaining credibility with both technical and customer communities.
- Commitment to using data and insights to monitor progress and make informed decisions.
- Experience of contributing to the planning and delivery of new propositions and business strategy.
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM").
Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the worldtoday.
We will never send your CV without your permission.